[Outages-discussion] Issues with VoIP over Verizon FiOS

[Jared Geiger]

Dovid,

Try placing DSCP values cs3 for SIP and ef for RTP on both ends. Verizon
recommends that in their own interop so maybe it'll put the packets in a
better queue.

~Jared

On Wed, Dec 9, 2015 at 12:33 PM, Dovid Bender <dovid at telecurve.com> wrote:

> Brian,
>
> I am only able to capture on my edge which is showing PL from the client.
> The client is hearing everything fine so it can be capacity or a bad policy.
>
>
> On Wed, Dec 9, 2015 at 3:24 PM, Brian Meade <bmeade90 at vt.edu> wrote:
>
>> Also the direction of the packet loss is important.
>>
>> On Wed, Dec 9, 2015 at 3:24 PM, Brian Meade <bmeade90 at vt.edu> wrote:
>>
>>> Packet captures at each hop to see exactly where the packet loss is
>>> occurring at least up to your edge.
>>>
>>> You may want to check your QoS configurations everywhere as the priority
>>> queue may only have enough bandwidth for 4 calls and the 5th goes over or
>>> gets marked down to a lower queue.
>>>
>>> Brian
>>>
>>> On Wed, Dec 9, 2015 at 3:13 PM, Dovid Bender <dovid at telecurve.com>
>>> wrote:
>>>
>>>> All,
>>>>
>>>> We have clients on Verizon Fios that are randomly having issues with
>>>> packet loss on some calls. When there is a problem there is only one device
>>>> that has the issue, meaning that we can have five people on the phone and
>>>> only one user has the packet loss. If it was just one office we could blame
>>>> the local network for the specific phone. If it was happening to all phones
>>>> for one or more FiOS customers then we could blame FiOS routing however the
>>>> issue seems to be one random phone in every office that has packet loss
>>>> (regardless if anyone else is on the phone or not).
>>>>
>>>> Any pointers?
>>>>
>>>> Regards,
>>>>
>>>> Dovid
>>>>
>>>> _______________________________________________
>>>> Outages-discussion mailing list
>>>> Outages-discussion at outages.org
>>>> https://puck.nether.net/mailman/listinfo/outages-discussion
>>>>
>>>>
>>>
>>
>
> _______________________________________________
> Outages-discussion mailing list
> Outages-discussion at outages.org
> https://puck.nether.net/mailman/listinfo/outages-discussion
>
>
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <https://puck.nether.net/pipermail/outages-discussion/attachments/20151209/b1999ccd/attachment.html>