[Outages-discussion] [outages] Vandalism of CenturyLink fibre in Arizona causes large outage footprint.

[Frank Bulk]

And if shooting it from one side gives dubious results, shoot it from the other side.  

 

The Arizona Republic reported, “Employees from Centurylink told police they stared receiving complaints of interrupted cable and internet service at about noon and, upon checking their system, determined the cause of the outage was coming from…”.  Really?  A major link is down and these employees aren’t getting calls from one of CL’s NOCs?  I would hope that the paper got it wrong, and it’s just that some employees didn’t know but that other staff was already being mobilized.  It’s our own experience that when fiber is cut that we call our fiber tech/contractor first before calling our field staff.

 

Frank

 

From: Outages [mailto:outages-bounces at outages.org] On Behalf Of Stephen Wilcox via Outages
Sent: Thursday, February 26, 2015 9:54 AM
To: Roland Dobbins
Cc: Outages at outages.org
Subject: Re: [outages] Vandalism of CenturyLink fibre in Arizona causes large outage footprint.

 

"According to Juarez, technicians from Monroe, Louisiana-based CenturyLink had to go through a long, tedious process of inspecting the line "mile by mile." Meanwhile, Flagstaff's 69,000 residents tried to go about their daily business."

 

So, northern Arizona is entirely single homed from a CenturyLink fiber, and CenturyLink technicians don't own an OTDR but in fact walk miles to find cuts?

 

Sounds more like CenturyLink made a huge mess up here and threw out some PR spin that the media believes is normal, vandals huh..

 

On 26 February 2015 at 15:30, Roland Dobbins via Outages <outages at outages.org <mailto:outages at outages.org> > wrote:

                
<https://uk.news.yahoo.com/police-probing-outage-cut-internet-phones-arizona-092936953.html>

-----------------------------------
Roland Dobbins <rdobbins at arbor.net <mailto:rdobbins at arbor.net> >

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