[Outages-discussion] [outages] Vandalism of CenturyLink fibre in Arizona causes large outage footprint.

[L.T. Easterly]

I can say they definitely got calls from our NOC, as a gov't contracted
service provider based in Florida, but narrowing it down for them in their
own infrastructure, we probably were only marginally helpful.

On Thu, Feb 26, 2015 at 11:44 AM, Frank Bulk <frnkblk at iname.com> wrote:

> And if shooting it from one side gives dubious results, shoot it from the
> other side.
>
>
>
> The Arizona Republic reported, “Employees from Centurylink told police
> they stared receiving complaints of interrupted cable and internet service
> at about noon and, upon checking their system, determined the cause of the
> outage was coming from…”.  Really?  A major link is down and these
> employees aren’t getting calls from one of CL’s NOCs?  I would hope that
> the paper got it wrong, and it’s just that some employees didn’t know but
> that other staff was already being mobilized.  It’s our own experience that
> when fiber is cut that we call our fiber tech/contractor first before
> calling our field staff.
>
>
>
> Frank
>
>
>
> *From:* Outages [mailto:outages-bounces at outages.org] *On Behalf Of *Stephen
> Wilcox via Outages
> *Sent:* Thursday, February 26, 2015 9:54 AM
> *To:* Roland Dobbins
> *Cc:* Outages at outages.org
> *Subject:* Re: [outages] Vandalism of CenturyLink fibre in Arizona causes
> large outage footprint.
>
>
>
> "According to Juarez, technicians from Monroe, Louisiana-based CenturyLink
> had to go through a long, tedious process of inspecting the line "mile by
> mile." Meanwhile, Flagstaff's 69,000 residents tried to go about their
> daily business."
>
>
>
> So, northern Arizona is entirely single homed from a CenturyLink fiber,
> and CenturyLink technicians don't own an OTDR but in fact walk miles to
> find cuts?
>
>
>
> Sounds more like CenturyLink made a huge mess up here and threw out some
> PR spin that the media believes is normal, vandals huh..
>
>
>
> On 26 February 2015 at 15:30, Roland Dobbins via Outages <
> outages at outages.org> wrote:
>
>
> <
> https://uk.news.yahoo.com/police-probing-outage-cut-internet-phones-arizona-092936953.html
> >
>
> -----------------------------------
> Roland Dobbins <rdobbins at arbor.net>
>
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