[Outages-discussion] [outages] Level 3 call cuality issues

[Michael Bland]

Did anyone get an explanation from Level 3 on what happened? We were told they saw no packet loss in the DFW area on the 19th.

Mike

-----Original Message-----
From: Outages [mailto:outages-bounces at outages.org] On Behalf Of Joseph Jackson via Outages
Sent: Friday, January 16, 2015 11:36 AM
To: Chris Boyd; outages at outages.org
Subject: Re: [outages] Level 3 call cuality issues

We aren't on level3 but we've seen packet loss coming from Level3 to XO in DFW. 

Joseph


-----Original Message-----
From: Outages [mailto:outages-bounces at outages.org] On Behalf Of Chris Boyd via Outages
Sent: Friday, January 16, 2015 10:54 AM
To: outages at outages.org
Subject: Re: [outages] Level 3 call cuality issues


> On Jan 16, 2015, at 10:37 AM, Mauricio Lizano via Outages <outages at outages.org> wrote:
> 
> Thanks for all the replies. I saw the packet loss too. Which ended up being the cause. I too see it cleared about 10-15 minutes ago. Have tickets open with them. No Master ticket in their portal.

I'll confirm, at least for packets crossing Level3 in Dallas.  We were seeing issues starting about 7:30 AM CST this morning, but it looks good now.

--Chris
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