[Outages-discussion] [outages] BT Internet UK wide outage?

[frnkblk at iname.com]

More here: http://www.thewhir.com/web-hosting-news/equinix-data-center-outage-in-london-blamed-on-faulty-ups

 

Frank

 

From: Dan Spataro [mailto:dspataro at gmail.com] 
Sent: Wednesday, July 20, 2016 10:34 AM
To: Frank Bulk <frnkblk at iname.com>
Cc: Marty Strong <marty at cloudflare.com>; Cal Leeming <cal at iops.io>; outages at outages.org
Subject: Re: [outages] BT Internet UK wide outage?

 

Probably related to the power outage at Telecity/Equinix Harbour Exchange.

 

They are still being pretty vague about exactly what happened.

 

"Dear Equinix Customer, 

 

Further to the notification below, please be advised that Equinix have identified the root cause of today’s fault and a mitigation plan is in place. The system is stable and a 

customer incident report will be issued within 24 hours.  

 

If you have any further queries, please contact us via email at uk.customerservice at telecity.com <mailto:uk.customerservice at telecity.com> .

 

We apologise for any inconvenience caused."

 

On Wed, Jul 20, 2016 at 10:12 AM, Frank Bulk via Outages <outages at outages.org <mailto:outages at outages.org> > wrote:

"BT confirmed it was experiencing issues, which it has attributed to a power
failure at one of its internet peering partners' sites in London."
http://www.express.co.uk/life-style/science-technology/691282/BT-Broadband-D <http://www.express.co.uk/life-style/science-technology/691282/BT-Broadband-Down-Not-Working-UK-Cant-Get-Online-Outages> 
own-Not-Working-UK-Cant-Get-Online-Outages

Frank

-----Original Message-----
From: Outages [mailto:outages-bounces at outages.org <mailto:outages-bounces at outages.org> ] On Behalf Of Marty Strong
via Outages

Sent: Wednesday, July 20, 2016 3:29 AM
To: Cal Leeming <cal at iops.io <mailto:cal at iops.io> >
Cc: Nathan J. Lichtenstein via Outages <outages at outages.org <mailto:outages at outages.org> >
Subject: Re: [outages] BT Internet UK wide outage?

It looks from my graphs that indeed there is a lack of traffic towards BT.
May or may not be related to the power outage at Equinix LD8/Telecity HEX
8/9.

Unconfirmed there is an issue however.

Regards,
Marty Strong
--------------------------------------
CloudFlare - AS13335
Network Engineer
marty at cloudflare.com <mailto:marty at cloudflare.com> 
+44 7584 906 055 <tel:%2B44%207584%20906%20055> 
smartflare (Skype)

https://www.peeringdb.com/asn/13335

> On 20 Jul 2016, at 09:25, Cal Leeming via Outages <outages at outages.org <mailto:outages at outages.org> >
wrote:
>
> Hello,
>
> Are there any known problems with BT Internet at the moment? Hundreds of
complaints on Twitter and lots of issues with connectivity this morning.
>
> Cal
>
> _______________________________________________
> Outages mailing list
> Outages at outages.org <mailto:Outages at outages.org> 
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