[Outages-discussion] Canada / Ontario voice issues 2-3PM ET

[Scott Berkman]

Maybe try voiceops?

http://voiceops.org

⁣

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​

On Oct 24, 2016, 6:06 PM, at 6:06 PM, Ivan Kovacevic <ivan.kovacevic at startelecom.ca> wrote:
>Didn’t want to send this to the main list, since it’s very
>non-specific…
>but here it goes:
>
>
>
>Several clients reported voice quality issues between 2-3 PM ET for
>specific lines of business (definitively not all services provided by
>Star
>Telecom). Calls for these LOBs are transferred from third parties who
>use
>unknown carriers (guessing Bell/Rogers/etc). So my suspicion is that
>one of
>those carriers had issues at that time, which impacted transferred
>calls.
>We can’t prove it since I don’t know who the underlying carrier is… but
>there was definitely something.
>
>
>
>Wondering if anyone else experienced voice or network issues in
>Ontario/Eastern Canada around that time (2-3pm et).
>
>
>
>Best Regards,
>
>
>
>Ivan Kovacevic
>
>Vice President, Client Services
>
>Star Telecom | www.startelecom.ca
><http://t.sidekickopen06.com/e1t/c/5/f18dQhb0S7lC8dDMPbW2n0x6l2B9nMJW7t5XYg1qMvVnW3LjyBM63K6FlW63JXmj56dLPjf6TyZWx02?t=http%3A%2F%2Fwww.startelecom.ca%2F&si=6470560385859584&pi=1f6bf102-04e4-4c1f-b79c-8a7f48837b6d>
>| SIP Based Services for Contact Centers | LinkedIn
><http://t.sidekickopen06.com/e1t/c/5/f18dQhb0S7lC8dDMPbW2n0x6l2B9nMJW7t5XYg1qMvVnW3LjyBM63K6FlW63JXmj56dLPjf6TyZWx02?t=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fstar-telecom-www-startelecom-ca-%3Ftrk%3Dbiz-companies-cym&si=6470560385859584&pi=1f6bf102-04e4-4c1f-b79c-8a7f48837b6d>
>
>
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>
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