[Outages-discussion] Charter in Northern MI

[Jay Farrell]

12:11pm because it's not an outage until the provider says so or makes the
ticket. :-)

In my experience looking at RFO/RCAs, providers typically fudge the start
time to minimize outages. Not so much in this case.

On Tue, Mar 21, 2017 at 11:31 PM, <frnkblk at iname.com> wrote:

> I believe there was fiber cut at that time.
>
> It was noted on twitter.
> https://twitter.com/exogeni_ops/status/834105399745843201
> and downdetector:
> http://downdetector.com/status/xo-communications#comment-3215501835
>
> We saw issues starting at 12:05 pm and RIPE's BGPlay confirms that, so not
> sure why 12:11 pm is listed in the ticket.
>
> Frank
>
> -----Original Message-----
> From: Outages-discussion [mailto:outages-discussion-bounces at outages.org]
> On Behalf Of Mitchell Kuch
> Sent: Tuesday, March 21, 2017 10:04 PM
> To: outages-discussion at outages.org
> Subject: Re: [Outages-discussion] Charter in Northern MI
>
> Noticed this in a comment by u/madcableguy in the r/madisonwi subreddit;
> the thread has a bit more detail from what looks to be an internal Charter
> email.
>
> >> Outage Description: Two 100G links down between bbr01chcgil and
> bbr02euclwi.
> >> Customer Experience: Customers may experience slow HSI in Wisconsin.
> >> Start Time: 3/21/2017 12:11:29 PM CST
>
> Source: https://www.reddit.com/r/madisonwi/comments/60relw/
> charter_speed_three_different_results/df8tvjh/
>
>  - - Mitchell
>
> ----- Original Message -----
> From: "Matt Freitag" <mlfreita at mtu.edu>
> To: "Mitchell Kuch" <mdkuch at merit.edu>
> Cc: outages-discussion at outages.org
> Sent: Tuesday, March 21, 2017 9:44:46 PM
> Subject: Re: [Outages-discussion] Charter in Northern MI
>
> Folks on Twitter say it sounds like a fiber line was cut. Can someone
> confirm please?
>
> Matt Freitag
> Network Engineer I
> Information Technology
> Michigan Technological University
> (906) 487-3696
> https://www.mtu.edu/
> https://www.mtu.edu/it
>
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