[Outages-discussion] External monitoring

[Calvin Ellison]

OPTIONS Polling would tell if you if the next hop is responding, but
wouldn't satisfy the OP requirement of testing for call answer. That pretty
much demands an INVITE.

An option might be iTest (ipt-networks.com/itest/), which places calls
through your system and tests for FAS and call failure. These can be set on
a schedule and would test both your inbound (iTest to your service) and
outbound (your service to called party).



Regards,

*Calvin Ellison*
Voice Operations Engineer
calvin at voxox.com
+1 (213) 285-0555

-----------------------------------------------
*voxox.com <http://www.voxox.com/> *
5825 Oberlin Drive, Suite 5
San Diego, CA 92121
[image: Voxox]

On Thu, Sep 21, 2017 at 10:54 AM, Ivan Kovacevic <
ivan.kovacevic at startelecom.ca> wrote:

> Run Nagios or Icinga and do an OPTIONS test from office to SIP provider
> and an external server to office?
>
>
>
> Best Regards,
>
>
>
> Ivan Kovacevic
>
> Vice President, Client Services
>
> Star Telecom | www.startelecom.ca
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> | SIP Based Services for Contact Centers | LinkedIn
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>
>
>
> *From:* Outages-discussion [mailto:outages-discussion-bounces at outages.org]
> *On Behalf Of *Colangelo, Dom
> *Sent:* September 21, 2017 1:48 PM
> *To:* Greg Dickinson <Greg.Dickinson at bryantbank.com>
> *Cc:* outages-discussion at outages.org
> *Subject:* Re: [Outages-discussion] External monitoring
>
>
>
> If you’ve got Lync/S4B, there’s an API you can hook into – from there I’d
> schedule every so often to a known good number, and shoot off an email for
> anything other than a SIP 200 response code.
>
>
>
> Dominick Colangelo * Systems Administrator * Technology Services *
> Wentworth Institute of Technology * 550 Huntington Ave, Boston MA 02115 *
> 617-989-4523 <(617)%20989-4523> * email/im colangelod at wit.edu *
> wit.edu/dts
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>
> *From:* Outages-discussion [mailto:outages-discussion-bounces at outages.org
> <outages-discussion-bounces at outages.org>] *On Behalf Of *Greg Dickinson
> *Sent:* Thursday, September 21, 2017 1:44 PM
> *To:* outages-discussion at outages.org
> *Subject:* [Outages-discussion] External monitoring
>
>
>
> So this isn’t directly “outage” related, but if you squint really hard and
> look at it sideways, it might fit the standard :)
>
>
>
> I need to monitor our phone system for the ability to dial in and out
> (basically, monitor our SIP trunks and related infrastructure, back to the
> PBX).  I envision a service that would place a call every few minutes (15
> or 20) to a specified number, and if it got no answer, would send an
> alert.  Does anyone know of a service like this, or have an alternative way
> of testing this?
>
>
>
> Greg Dickinson
>
> Network Engineer
>
>
>
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