[Outages-discussion] [outages] PINCH Re: Slack Outage?

[Jay R. Ashworth]

----- Original Message -----
> From: "Scott Whyte" <swhyte at gmail.com>

>>>> Slack is only barely on-topic for the list anyway.
>>> Explain that a bit more please?  From the about page
>>> "outages-reporting that would apply to failures of major communications
>>> infrastructure components having significant traffic-carrying capacity,"
>> Slack being an end-user service, it's on-topicness falls under "eyeball services
>> that our audience is likely to get lots of reports about" -- with a couple
>> extra points because lots of the people on the list probably use it themselves.
> 
> Ok so you are differentiating between transit and end traffic, despite
> the fact that several "eyeball" networks source/sink way more packets
> than any ISP nowadays.  I can see the value of this differentiation (if
> I squint), maybe we need a eyeball-outages to better separate the two?
> Or is there one I'm not aware of?  I'm tired of hearing about single
> circuit outages, but I'm super tired of all the whinging.

Not eyeball network -- eyeball *services*.

A transport outage inside Spectrum is clearly on-topic.

A transport outage at 111 8th St is also on-topic, even though it's in a
single building.

An infrastructure outage at Amazon East is on topic.

An outage of a single service hosted by Amazon (or whomever) depends a lot
on what that service is -- how many trouble calls is it likely to generate,
and how important to the maintanence of the network that service is.

Flickr, for example, wins on the first point; Slack on the second.

That's the way I've been looking at -- and handling -- it, to date.

Does that seem reasonable?

Cheers,
-- jra
-- 
Jay R. Ashworth                  Baylink                       jra at baylink.com
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