[Outages-discussion] [outages] Frontier in Thousand Oaks, CA

[William Kern]

well, my guy was still on hold trying to open a ticket <grin>.

I'll tell him to not worry about it.

Thanks for the info!

-bill

On 8/16/2021 5:58 PM, Jay Hennigan wrote:
> Our NOC finally got through to someone, but something may have been 
> lost in translation with regard to "fiber towers" and their ticket 
> number looks to be the CLLI code of One Wilshire. Also posted to 
> -discussion, should probably follow up there.
>
> Reading between the lines, fiber cut at or near One Wilshire (LSANCAVJ).
>
>
> Called frontier:
>
> "2021-08-16 13:32:19 PDT downtime
>
>  Cause Fiber tower that was cut downtown LA.
>
> 36 children towers affected (each has about 8,000-11,000 customers on it)
>
> 24 hours ETR is what TJ was guessing but with this large of an outage, 
> the ticket didn't state one.
>
> ticket: LSANCAVJ1FW"
>
>