[Outages-discussion] [outages] Trouble in Chicago

[Jay R. Ashworth]

----- Original Message -----
> From: "Ross Tajvar" <ross at tajvar.io>

> Hi David,
> 
> I'm sending this to -discussion since it's not directly related to the issue.
> 
> Maybe I'm off-base here, but I don't see how an email like this really helps
> anyone. At a minimum I would want to know what carrier(s) you are having an
> issue with and when the issue started. An email this vague doesn't provide me
> any actionable info, or even really give me an idea of what I might need to
> check. If you said "my Telia transit out of 350 E Cermak started experiencing
> loss at 11:01 AM" or something like that, I would know to check my Telia
> service in that building. But with no info, I can't do anything with this. Even
> if I did notice a problem in Chicago, I have no way of knowing if it's the same
> problem you had.
> 
> I hope this doesn't come across too critical - I just want to make the Outages
> list more useful for everyone.

Ross is correct; we really do like to see more detail in -- especially -- 
initial reports to the list.  

Cheers,
-- jr '</moderator>' a
-- 
Jay R. Ashworth                  Baylink                       jra at baylink.com
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