[Outages-discussion] Was Re: [outages] Comcast / xfinity USA MA

[Ryan Chewning]

I'll bite on all points...

Providing a better description of where in Massachusetts can help narrow
down if this is a regional issue vs major issue (backhaul vs CO issues or
another higher layer service issue). Traceroute / DNS lookup information
would be helpful here to showing some troubleshooting homework has been
done before summoning a large number of eyeballs to examine a possible
issue.

Happy to be flogged by the group for being wrong on this, but the
outage-discussion list is a better place for the after action / deep dive
into outage/outrage issues / random bits of outage discussions and
troubleshooting help.

I understand the main list is for confirmed or suspected outages with
information to support either confirmation of an outage or the assertion
that there's an issue. A few replies with a "here too" or "working here"
helps to inform and provide scope to a suspected outage.

I don't think that this initial email is too out of line with the other
outage reports that come through the main list (for better or worse). I
would suggest that before people are quick to flame others with reminders
about the purpose of the list they also consider their post history.

Yes, I put this to outages-discussion off the main list as this isn't an
outage comment!



On Tue, Sep 7, 2021 at 10:15 AM Brett Dikeman via Outages <
outages at outages.org> wrote:

> Yet another reminder that this list is for announcing outrages. Not for
> surveying, discussion, troubleshooting, etc. Take it to the discussion list.
>
> To everyone else: please do not reply to him on-list.
>
> On Sep 7, 2021, at 9:38 AM, Jason Kuehl via Outages <outages at outages.org>
> wrote:
>
> 
> Anyone else seeing issues with Comcast / Xfinity. Over the past hour, I
> have gotten several tickets (17) around people not being access to VPN
> today. Other people in the same locations on RCN/ATT work fine it seems to
> be only Comcast / Xfinity users.
>
> Anyone else seeing these odd reports?
>
> --
> Sincerely,
>
> Jason W Kuehl
> Cell 920-419-8983
> jason.w.kuehl at gmail.com
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