[Outages-discussion] [outages] Equinix CH1 Overheating

Mon Jan 15 14:35:04 EST 2024

[moved to -discussion] 

Hi, 

At a previous life, I worked at a place where we had similar issue, in wintertime, in an SLC datacenter. I floated that idea as well: open the damned thing up, and let the outside air do it's thing. 

Our local DC guys told us that this would be a very bad idea as it would be difficult to get uniform air temperature: one area would still be very warm, another area might be too cold (the operating temperature of a lot of gear also has lower limits). 

Thanks, 

Sabri 

----- On Jan 14, 2024, at 7:44 PM, J. Hellenthal via Outages <outages at outages.org> wrote: 

> Damn tear the fricken roof off!!!
> Not the whole damn thing you psychos just small redirected sections to push in a
> wanted direction. If needed active your own equipment first !
> --
> J. Hellenthal

> The fact that there's a highway to Hell but only a stairway to Heaven says a lot
> about anticipated traffic volume.

>> On Jan 14, 2024, at 21:21, Ross Tajvar via Outages <outages at outages.org> wrote:

>> They tried that:
>>> IBX Critical Facility Engineers have deployed all available floor fans, opened
>>> all available doors and have engaged local rental company to source additional
>>> fans and portable spot coolers.

>> On Sun, Jan 14, 2024 at 10:19 PM Jay Ashworth via Outages < [
>> mailto:outages at outages.org | outages at outages.org ] > wrote:

>>> Open the doors?

>>> On January 14, 2024 9:52:24 PM EST, Mike Hammett via Outages < [
>>> mailto:outages at outages.org | outages at outages.org ] > wrote:

>>>> IBX: CH1
>>>> IBX Address: 350 E Cermak Rd, Chicago, 60616
>>>> Number: INC0025932
>>>> Date and Time of Occurrence: 2024-01-14 08:20:49 Site Local Time

>>>> To view the incident and its updates, please use Service Insight.
>>>> New update on Incident INC0025932: Equinix IBX Site Staff reports that
>>>> temperatures have stabilized with an average temperature of 120 F degrees. One
>>>> chiller is now fully operational, and another chiller is online but operating
>>>> at reduced capacity. Equinix IBX Critical Facility Engineers continue to work
>>>> on restoring the required 4-out-of-6 chillers to return cooling back to normal
>>>> operations. Portable chillers are currently enroute with an estimated arrival
>>>> time of 21:00 Site Local Time. Upon arrival, IBX Critical Facility Engineers
>>>> and our vendor partner will work diligently to get the portable chillers online
>>>> as quickly as possible. We will send another update once the portable chillers
>>>> are operational.

>>>> If not already implemented, Equinix site staff highly recommends that customers
>>>> power down non-essential loads within the data center and/or transfer those
>>>> operations to backup sites to assist with efforts at lowering the temperature
>>>> within the facility.

>>>> The severe weather in the Chicago area, contributing to the initial failure,
>>>> continues to hamper efforts at resolution, but our teams are working diligently
>>>> to resolve the issue as quickly as possible. IBX Critical Facility Engineers
>>>> continue to supply outside air to decrease the collocation area's temperature,
>>>> and all fans have been deployed to support cooling the IBX.
>>>> • Service Offering: CH1 - Location - Floor
>>>> • Affected Assets: 05
>>>> • Asset Condition: Temperature above operating range
>>>> • Situation status: Under investigation

>>>> The next update will be provided in approximately 30 minutes or earlier if
>>>> available.

>>>> -----
>>>> Mike Hammett
>>>> [ http://www.ics-il.com/ | Intelligent Computing Solutions ]
>>>> [ https://www.facebook.com/ICSIL ] [
>>>> https://plus.google.com/+IntelligentComputingSolutionsDeKalb ] [
>>>> https://www.linkedin.com/company/intelligent-computing-solutions ] [
>>>> https://twitter.com/ICSIL ]
>>>> [ http://www.midwest-ix.com/ | Midwest Internet Exchange ]
>>>> [ https://www.facebook.com/mdwestix ] [
>>>> https://www.linkedin.com/company/midwest-internet-exchange ] [
>>>> https://twitter.com/mdwestix ]
>>>> [ http://www.thebrotherswisp.com/ | The Brothers WISP ]
>>>> [ https://www.facebook.com/thebrotherswisp ] [
>>>> https://www.youtube.com/channel/UCXSdfxQv7SpoRQYNyLwntZg ]

>>>> From: "Mike Hammett via Outages" < [ mailto:outages at outages.org |
>>>> outages at outages.org ] >
>>>> To: "outages" < [ mailto:outages at outages.org | outages at outages.org ] >
>>>> Sent: Sunday, January 14, 2024 2:04:51 PM
>>>> Subject: [outages] Equinix CH1 Overheating

>>>> Equinix CH1 is overheating due to some chiller failures. The vendor is on-site
>>>> troubleshooting. Ambient temperature is currently 28 degrees higher than
>>>> normal.

>>>> -----
>>>> Mike Hammett
>>>> [ http://www.ics-il.com/ | Intelligent Computing Solutions ]
>>>> [ https://www.facebook.com/ICSIL ] [
>>>> https://plus.google.com/+IntelligentComputingSolutionsDeKalb ] [
>>>> https://www.linkedin.com/company/intelligent-computing-solutions ] [
>>>> https://twitter.com/ICSIL ]
>>>> [ http://www.midwest-ix.com/ | Midwest Internet Exchange ]
>>>> [ https://www.facebook.com/mdwestix ] [
>>>> https://www.linkedin.com/company/midwest-internet-exchange ] [
>>>> https://twitter.com/mdwestix ]
>>>> [ http://www.thebrotherswisp.com/ | The Brothers WISP ]
>>>> [ https://www.facebook.com/thebrotherswisp ] [
>>>> https://www.youtube.com/channel/UCXSdfxQv7SpoRQYNyLwntZg ]

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>>> --
>>> Sent from my Android device with K-9 Mail. Please excuse my brevity.
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