[Outages-discussion] [outages] Equinix CH1 Overheating
Bryan Holloway
bryan at shout.net
Mon Jan 15 04:57:22 EST 2024
"Equinix IBX Site Staff reports that colocation temperatures continue to
decrease slowly with a current average temperature of 88F degrees. 10
portable coolers are now online and five more are being installed. For
customers who powered down equipment, we strongly recommend waiting to
restore operations until the temperatures reach a lower overall range."
On 1/15/24 04:58, Dave Cohen via Outages wrote:
> Unfortunately for them there are several floors in the building above
> them that aren’t experiencing chiller issues, so getting direct roof
> access might be challenging
>
> Dave Cohen
> craetdave at gmail.com
>
>> On Jan 14, 2024, at 7:52 PM, J. Hellenthal via Outages
>> <outages at outages.org> wrote:
>>
>> Embarrassing I should have just said open all loading bays and open a
>> huge section of roof should pull in way more than enough cooling at
>> this point. Or don't they have that new kickass roofing ?
>>
>> --
>> J. Hellenthal
>>
>> The fact that there's a highway to Hell but only a stairway to Heaven
>> says a lot about anticipated traffic volume.
>>
>>> On Jan 14, 2024, at 21:44, J. Hellenthal <jhellenthal at dataix.net> wrote:
>>>
>>> Damn tear the fricken roof off!!!
>>>
>>> Not the whole damn thing you psychos just small redirected sections
>>> to push in a wanted direction. If needed active your own equipment
>>> first !
>>> --
>>> J. Hellenthal
>>>
>>> The fact that there's a highway to Hell but only a stairway to Heaven
>>> says a lot about anticipated traffic volume.
>>>
>>>> On Jan 14, 2024, at 21:21, Ross Tajvar via Outages
>>>> <outages at outages.org> wrote:
>>>>
>>>>
>>>> They tried that:
>>>>
>>>> IBX Critical Facility Engineers have deployed all available
>>>> floor fans, opened all available doors and have engaged local
>>>> rental company to source additional fans and portable spot coolers.
>>>>
>>>>
>>>> On Sun, Jan 14, 2024 at 10:19 PM Jay Ashworth via Outages
>>>> <outages at outages.org <mailto:outages at outages.org>> wrote:
>>>>
>>>> Open the doors?
>>>>
>>>>
>>>> On January 14, 2024 9:52:24 PM EST, Mike Hammett via Outages
>>>> <outages at outages.org <mailto:outages at outages.org>> wrote:
>>>>
>>>> IBX: CH1
>>>> IBX Address: 350 E Cermak Rd, Chicago, 60616
>>>> Number: INC0025932
>>>> Date and Time of Occurrence: 2024-01-14 08:20:49 Site Local Time
>>>>
>>>> To view the incident and its updates, please use Service
>>>> Insight.
>>>> New update on Incident INC0025932: Equinix IBX Site Staff
>>>> reports that temperatures have stabilized with an average
>>>> temperature of 120 F degrees. One chiller is now fully
>>>> operational, and another chiller is online but operating at
>>>> reduced capacity. Equinix IBX Critical Facility Engineers
>>>> continue to work on restoring the required 4-out-of-6
>>>> chillers to return cooling back to normal operations.
>>>> Portable chillers are currently enroute with an estimated
>>>> arrival time of 21:00 Site Local Time. Upon arrival, IBX
>>>> Critical Facility Engineers and our vendor partner will work
>>>> diligently to get the portable chillers online as quickly as
>>>> possible. We will send another update once the portable
>>>> chillers are operational.
>>>>
>>>> If not already implemented, Equinix site staff highly
>>>> recommends that customers power down non-essential loads
>>>> within the data center and/or transfer those operations to
>>>> backup sites to assist with efforts at lowering the
>>>> temperature within the facility.
>>>>
>>>> The severe weather in the Chicago area, contributing to the
>>>> initial failure, continues to hamper efforts at resolution,
>>>> but our teams are working diligently to resolve the issue as
>>>> quickly as possible. IBX Critical Facility Engineers
>>>> continue to supply outside air to decrease the collocation
>>>> area's temperature, and all fans have been deployed to
>>>> support cooling the IBX.
>>>> •Service Offering: CH1 - Location - Floor
>>>> •Affected Assets: 05
>>>> •Asset Condition: Temperature above operating range
>>>> •Situation status: Under investigation
>>>>
>>>> The next update will be provided in approximately 30 minutes
>>>> or earlier if available.
>>>>
>>>>
>>>>
>>>>
>>>> -----
>>>> Mike Hammett
>>>> Intelligent Computing Solutions <http://www.ics-il.com/>
>>>> <https://www.facebook.com/ICSIL><https://plus.google.com/+IntelligentComputingSolutionsDeKalb><https://www.linkedin.com/company/intelligent-computing-solutions><https://twitter.com/ICSIL>
>>>> Midwest Internet Exchange <http://www.midwest-ix.com/>
>>>> <https://www.facebook.com/mdwestix><https://www.linkedin.com/company/midwest-internet-exchange><https://twitter.com/mdwestix>
>>>> The Brothers WISP <http://www.thebrotherswisp.com/>
>>>> <https://www.facebook.com/thebrotherswisp><https://www.youtube.com/channel/UCXSdfxQv7SpoRQYNyLwntZg>
>>>> ------------------------------------------------------------------------
>>>> *From: *"Mike Hammett via Outages" <outages at outages.org
>>>> <mailto:outages at outages.org>>
>>>> *To: *"outages" <outages at outages.org
>>>> <mailto:outages at outages.org>>
>>>> *Sent: *Sunday, January 14, 2024 2:04:51 PM
>>>> *Subject: *[outages] Equinix CH1 Overheating
>>>>
>>>> Equinix CH1 is overheating due to some chiller failures. The
>>>> vendor is on-site troubleshooting. Ambient temperature is
>>>> currently 28 degrees higher than normal.
>>>>
>>>>
>>>>
>>>> -----
>>>> Mike Hammett
>>>> Intelligent Computing Solutions <http://www.ics-il.com/>
>>>> <https://www.facebook.com/ICSIL><https://plus.google.com/+IntelligentComputingSolutionsDeKalb><https://www.linkedin.com/company/intelligent-computing-solutions><https://twitter.com/ICSIL>
>>>> Midwest Internet Exchange <http://www.midwest-ix.com/>
>>>> <https://www.facebook.com/mdwestix><https://www.linkedin.com/company/midwest-internet-exchange><https://twitter.com/mdwestix>
>>>> The Brothers WISP <http://www.thebrotherswisp.com/>
>>>> <https://www.facebook.com/thebrotherswisp><https://www.youtube.com/channel/UCXSdfxQv7SpoRQYNyLwntZg>
>>>>
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>>>> --
>>>> Sent from my Android device with K-9 Mail. Please excuse my brevity.
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