[Outages-discussion] [outages] 911 outage - MA statewide

[Jay R. Ashworth]

[ Moving to -discuss ]

Googling "911 test call" takes you, largely, here:

https://www.911.gov/calling-911/frequently-asked-questions/

Googling the string they suggest:

"emergency communications center non-emergency number 727"

gets me a *lot* of PD and fire non-emergency numbers, but does NOT
give me the NE number for the 727 PSAP -- which I know because I 
*have* that number in my dialling directory, and a complete album
of photos of that room before they staffed it about 10 years ago.
It's a very pretty call center, attached to the new PCSO building.

So, how, exactly, are semi-civilians supposed to execute these
instructions, Mel?  Real-world.

Cheers,
-- jra

----- Original Message -----
> From: "Mel Beckman" <mel at beckman.org>
> To: "Michael B. Williams" <michael.williams at glexia.com>
> Cc: "jra" <jra at baylink.com>, outages at outages.org
> Sent: Tuesday, June 18, 2024 8:48:37 PM
> Subject: Re: [outages] 911 outage - MA statewide

> I’m posting this to the announce side because it appears readers of this list
> need to know this important info.
> 
> You can’t legally “test call” 911 cold. You have to first schedule the test with
> your local Public Safety Answering Point (PSAP) using their non-emergency
> number. You can find the PSAP's non-emergency number in your local phone book
> or on their website. Some PSAPs may have specific times or dates when they
> perform test calls, so you must check their website for more information
> handling BEFORE calling the dispatch center. And you must have an industry need
> (e.g., phone system installer, first responder, etc) to even schedule a test
> call. If anyone could make a test call, everyone would be tying up the lines
> doing that.
> 
> All widely available, public information. You clearly didn’t do any research,
> such as googling “911 test call”.
> 
> Which is why you’re being charged.
> 
> Continue this discussion on the discuss list.
> 
> -mel
> 
> On Jun 18, 2024, at 4:09 PM, Michael B. Williams via Outages
> <outages at outages.org> wrote:
> 
>
> I test-called 911 from about five different phones, and all went through. Now I
> am facing charges for misuse of 911 system? Seems to be fixed or officially
> bogus?
> 
> 
> On Wed, Jun 19, 2024 at 5:24 AM Jay R. Ashworth via Outages
> <outages at outages.org> wrote:
> I have a report this 3pm Tue, hour from the authenticated FB page of the Boston
> PD,
> that 9-1-1 service is out statewide in Mass; they're handling it as a Code 2
> AHOD;
> flag down a cruiser if you need help.
> 
> """
> 9-11 is currently down statewide.
> 
> If you are experiencing an emergency please pull a Fire Box.
> 
> If you need assistance, please reach out to your local Boston Police District
> station.
> 
> Boston Police will be patrolling with their blue lights activated for high
> visibility.
> Please approach an officer if you need assistance:
> 
> Downtown A-1: (617) 343-4240
> Charlestown A-15: (617) 343-4888
> East Boston A-7: (617) 343-4220
> Roxbury B-2: (617) 343-4270
> Mattapan B-3: (617) 343-4700
> South Boston C-6: (617) 343-4730
> Dorchester C-11: (617) 343-4330
> South End D-4: (617) 343-4250
> Allston/Brighton D-14: (617) 343-4260
> Roslindale/ West Roxbury E-5: (617) 343-4560
> Jamaica Plain E-13: (617) 343-5630
> Hyde Park E-18: (617) 343-5600
> """
> 
> And yes, a fairly wide swath of Mass still has handle-pull fireboxes.
> 
> We knew those would come in handy some day.
> 
>>> Everything except "Officials say it's fixed now" to -discuss, please.
> 
> And yes, "9-11" is a copy/pasta quote from the posting.  Oops.
> 
> Cheers,
> -- jra
> --
> Jay R. Ashworth                  Baylink
> jra at baylink.com<mailto:jra at baylink.com>
> Designer                     The Things I Think                       RFC 2100
> Ashworth & Associates
> http://www.bcp38.info<https://mailtrack.io/l/435e5cceee61d5f7ac924fad95f431f695f8c313?w=b3V0YWdlc0BvdXRhZ2VzLm9yZw&url=http%3A%2F%2Fwww.bcp38.info&u=10605575&signature=fd599c8b9bba0733>
> 2000 Land Rover DII
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-- 
Jay R. Ashworth                  Baylink                       jra at baylink.com
Designer                     The Things I Think                       RFC 2100
Ashworth & Associates       http://www.bcp38.info          2000 Land Rover DII
St Petersburg FL USA      BCP38: Ask For It By Name!           +1 727 647 1274