[Outages-discussion] [outages] 911 outage - MA statewide

Martin A Flynn martin.flynn at compdecon.org
Tue Jun 18 21:07:12 EDT 2024


Beat me to this -  I support a voice network with 80K endpoints spread 
out over three LATA.

We always  schedule test calls according to the availability of 
PSAP/PSDP resources, and are looking at the trunk to confirm the digits 
we are sending when we do so.

Martin

On 6/18/2024 8:48 PM, Mel Beckman via Outages wrote:
> I’m posting this to the announce side because it appears readers of 
> this list need to know this important info.
>
> You can’t legally “test call” 911 cold. You have to first schedule the 
> test with your local Public Safety Answering Point (PSAP) using their 
> non-emergency number. You can find the PSAP's non-emergency number in 
> your local phone book or on their website. Some PSAPs may have 
> specific times or dates when they perform test calls, so you must 
> check their website for more information handling BEFORE calling the 
> dispatch center. And you must have an industry need (e.g., phone 
> system installer, first responder, etc) to even schedule a test call. 
> If anyone could make a test call, everyone would be tying up the lines 
> doing that.
>
> All widely available, public information. You clearly didn’t do any 
> research, such as googling “911 test call”.
>
> Which is why you’re being charged.
>
> Continue this discussion on the discuss list.
>
>  -mel
>
>> On Jun 18, 2024, at 4:09 PM, Michael B. Williams via Outages 
>> <outages at outages.org> wrote:
>>
>> 
>> I test-called 911 from about five different phones, and all went 
>> through. Now I am facing charges for misuse of 911 system? Seems to 
>> be fixed or officially bogus?
>>
>> On Wed, Jun 19, 2024 at 5:24 AM Jay R. Ashworth via Outages 
>> <outages at outages.org> wrote:
>>
>>     I have a report this 3pm Tue, hour from the authenticated FB page
>>     of the Boston PD,
>>     that 9-1-1 service is out statewide in Mass; they're handling it
>>     as a Code 2 AHOD;
>>     flag down a cruiser if you need help.
>>
>>     """
>>     9-11 is currently down statewide.
>>
>>     If you are experiencing an emergency please pull a Fire Box.
>>
>>     If you need assistance, please reach out to your local Boston
>>     Police District station.
>>
>>     Boston Police will be patrolling with their blue lights activated
>>     for high visibility.
>>     Please approach an officer if you need assistance:
>>
>>     Downtown A-1: (617) 343-4240
>>     Charlestown A-15: (617) 343-4888
>>     East Boston A-7: (617) 343-4220
>>     Roxbury B-2: (617) 343-4270
>>     Mattapan B-3: (617) 343-4700
>>     South Boston C-6: (617) 343-4730
>>     Dorchester C-11: (617) 343-4330
>>     South End D-4: (617) 343-4250
>>     Allston/Brighton D-14: (617) 343-4260
>>     Roslindale/ West Roxbury E-5: (617) 343-4560
>>     Jamaica Plain E-13: (617) 343-5630
>>     Hyde Park E-18: (617) 343-5600
>>     """
>>
>>     And yes, a fairly wide swath of Mass still has handle-pull fireboxes.
>>
>>     We knew those would come in handy some day.
>>
>>     >> Everything except "Officials say it's fixed now" to -discuss,
>>     please.
>>
>>     And yes, "9-11" is a copy/pasta quote from the posting.  Oops.
>>
>>     Cheers,
>>     -- jra
>>     -- 
>>     Jay R. Ashworth                  Baylink jra at baylink.com
>>     Designer                     The Things I Think                
>>      RFC 2100
>>     Ashworth & Associates http://www.bcp38.info
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