[Outages-discussion] [outages] 911 outage - MA statewide
Michael B. Williams
Michael.Williams at glexia.com
Tue Jun 18 23:33:30 EDT 2024
Essex County and Hampshire County preferably…
Springfield Massachusetts
Hadley Massachusetts
Merrimac Massachusetts
Amherst Massachusetts
Sent from Gmail Mobile
On Wed, Jun 19, 2024 at 13:32 Mel Beckman <mel at beckman.org> wrote:
> Michael,
>
> What city or county are you looking for?
>
> -mel
> ------------------------------
> *From:* Michael B. Williams <Michael.Williams at glexia.com>
> *Sent:* Tuesday, June 18, 2024 8:28 PM
> *To:* Jay R. Ashworth <jra at baylink.com>
> *Cc:* Mel Beckman <mel at beckman.org>; Outages Discussion <
> outages-discussion at outages.org>
>
> *Subject:* Re: [Outages-discussion] [outages] 911 outage - MA statewide
>
> I can’t find my local PSAP numbers via Google so how do I get them Jay to
> call?
>
> Any advice is helpful as I don’t want to call 911 in the future to verify.
> Is there a database somewhere?
>
> Sent from Gmail Mobile
>
>
> On Wed, Jun 19, 2024 at 13:26 Jay R. Ashworth <jra at baylink.com> wrote:
>
> You've again missed it, Mel:
>
> I have the number, and I did not get it in any of the ways you suggest
> I should be able to.
>
> Cheers,
> -- jra
>
> ----- Original Message -----
> > From: "Mel Beckman" <mel at beckman.org>
> > To: "jra" <jra at baylink.com>
> > Cc: "Michael B. Williams" <michael.williams at glexia.com>, "Outages
> Discussion" <outages-discussion at outages.org>
> > Sent: Tuesday, June 18, 2024 11:09:06 PM
> > Subject: Re: [Outages-discussion] [outages] 911 outage - MA statewide
>
> > Jay,
> >
> > But _I_ got the phone number, whereas you did not.
> >
> > How do ya like them apples? 😉
> >
> > -mel
> > ________________________________
> > From: Jay R. Ashworth <jra at baylink.com>
> > Sent: Tuesday, June 18, 2024 7:30 PM
> > To: Mel Beckman <mel at beckman.org>
> > Cc: Michael B. Williams <michael.williams at glexia.com>; Outages
> Discussion
> > <outages-discussion at outages.org>
> > Subject: Re: [Outages-discussion] [outages] 911 outage - MA statewide
> >
> > Oh, come ON, Mel.
> >
> > You just quoted EXACTLY WHAT I ALREADY QUOTED, and did not answer the
> > question it, and I raised: HOW DO YOU ACQUIRE THAT non-emergency PSAP
> > number, which they go out of their way NOT TO GIVE OUT?
> >
> > If that's the best you can do, go to your quarters. Send me your sword.
> >
> > I've been pretty tolerant of you over the years, but it's been a stretch.
> >
> > Do your damn homework before telling me something I'd just told you.
> >
> > Cheers,
> > -- jr '<admin/>' a
> >
> > ----- Original Message -----
> >> From: "Mel Beckman" <mel at beckman.org>
> >> To: "jra" <jra at baylink.com>
> >> Cc: "Michael B. Williams" <michael.williams at glexia.com>, "Outages
> Discussion"
> >> <outages-discussion at outages.org>
> >> Sent: Tuesday, June 18, 2024 10:26:58 PM
> >> Subject: Re: [Outages-discussion] [outages] 911 outage - MA statewide
> >
> >> Seems pretty simple. I just googled “how to make a test call to 911”,
> >>
> >>
> >> That produced as the first top result (after Google’s AI thingie):
> >>
> >>
> >>
> https://www.911.gov/calling-911/frequently-asked-questions/#:~:text=Test%20calls%20confirm%20that%20your,its%20non%2Demergency%20phone%20number
> .
> >>
> >>
> >> That opens to a national PSAP FAQ, the ninth question of which is:
> >>
> >>
> >> Q.How do I place a "test" call to make sure 911 works for me?
> >>
> >> A. Test calls confirm that your local 911 service can receive your 911
> call and
> >> has the correct location information. Test calls can be scheduled by
> contacting
> >> your local 911 call center via its non-emergency phone number.
> >>
> >>
> >> In your preferred search engine, search the key words “emergency
> communications
> >> center non-emergency number" and include the names of the city or town,
> state,
> >> and county or parish in your search. Test calls may need to be
> scheduled and
> >> are usually based on the workload experienced at the PSAP.
> >>
> >>
> >> For more information, visit the National Association of State 911
> >> Administrators<https://www.nasna911.org/home> site.
> >>
> >> Please do not call 911 to obtain the non-emergency number.
> >>
> >>
> >> Googling “emergency communications center non-emergency number"
> >>
> >> as instructed along with a city name got me the non-emergency number
> every time.
> >>
> >>
> >> -mel
> >>
> >> On Jun 18, 2024, at 7:04 PM, Jay R. Ashworth <jra at baylink.com> wrote:
> >>
> >>I Am Not A Lawyer.
> >>
> >> But if someone tried to charge me for that, I'd just be calm and
> >> professional, and tell them that I felt obligated to check the report
> >> out in support of my ... whatever community I felt justified it, and if
> >> they had a preferred approach, I'd be happy to do it that way *if
> someone
> >> promulgated that information somewhere I could have gotten it*.
> >>
> >> IME, they protect that non-emergency number *to the PSAP* pretty
> closely;
> >> I have it cause I got it as CNID on a callback when I had to read off a
> >> dispatcher for requiring me to provide a physical street address *for
> the
> >> middle of a major inter-county bridge*.
> >>
> >> This is why I question Mel's assertion.
> >>
> >> Cheers,
> >> -- jra
> >>
> >> ----- Original Message -----
> >> From: "Michael B. Williams" <Michael.Williams at glexia.com>
> >> To: "jra" <jra at baylink.com>
> >> Cc: "Mel Beckman" <mel at beckman.org>, "Outages Discussion"
> >> <outages-discussion at outages.org>
> >> Sent: Tuesday, June 18, 2024 9:47:14 PM
> >> Subject: Re: [Outages-discussion] [outages] 911 outage - MA statewide
> >>
> >> Jay for any of us who get charged are we able to send the police your
> info
> >> to just confirm we were testing because of the alleged outage? Is that
> the
> >> best procedure to follow to address these issues?
> >>
> >> Seems ridiculous that we’d be charged for confirming if 911 service is
> >> working for our clients.
> >>
> >> Sent from Gmail Mobile
> >>
> >>
> >> On Wed, Jun 19, 2024 at 10:59 Jay R. Ashworth via Outages-discussion <
> >> outages-discussion at outages.org> wrote:
> >>
> >> [ Moving to -discuss ]
> >>
> >> Googling "911 test call" takes you, largely, here:
> >>
> >> https://www.911.gov/calling-911/frequently-asked-questions/
> >>
> >> Googling the string they suggest:
> >>
> >> "emergency communications center non-emergency number 727"
> >>
> >> gets me a *lot* of PD and fire non-emergency numbers, but does NOT
> >> give me the NE number for the 727 PSAP -- which I know because I
> >> *have* that number in my dialling directory, and a complete album
> >> of photos of that room before they staffed it about 10 years ago.
> >> It's a very pretty call center, attached to the new PCSO building.
> >>
> >> So, how, exactly, are semi-civilians supposed to execute these
> >> instructions, Mel? Real-world.
> >>
> >> Cheers,
> >> -- jra
> >>
> >> ----- Original Message -----
> >> From: "Mel Beckman" <mel at beckman.org>
> >> To: "Michael B. Williams" <michael.williams at glexia.com>
> >> Cc: "jra" <jra at baylink.com>, outages at outages.org
> >> Sent: Tuesday, June 18, 2024 8:48:37 PM
> >> Subject: Re: [outages] 911 outage - MA statewide
> >>
> >> I’m posting this to the announce side because it appears readers of this
> >> list
> >> need to know this important info.
> >>
> >> You can’t legally “test call” 911 cold. You have to first schedule the
> >> test with
> >> your local Public Safety Answering Point (PSAP) using their
> non-emergency
> >> number. You can find the PSAP's non-emergency number in your local phone
> >> book
> >> or on their website. Some PSAPs may have specific times or dates when
> >> they
> >> perform test calls, so you must check their website for more information
> >> handling BEFORE calling the dispatch center. And you must have an
> >> industry need
> >> (e.g., phone system installer, first responder, etc) to even schedule a
> >> test
> >> call. If anyone could make a test call, everyone would be tying up the
> >> lines
> >> doing that.
> >>
> >> All widely available, public information. You clearly didn’t do any
> >> research,
> >> such as googling “911 test call”.
> >>
> >> Which is why you’re being charged.
> >>
> >> Continue this discussion on the discuss list.
> >>
> >> -mel
> >>
> >> On Jun 18, 2024, at 4:09 PM, Michael B. Williams via Outages
> >> <outages at outages.org> wrote:
> >>
> >>
> >> I test-called 911 from about five different phones, and all went
> >> through. Now I
> >> am facing charges for misuse of 911 system? Seems to be fixed or
> >> officially
> >> bogus?
> >>
> >>
> >> On Wed, Jun 19, 2024 at 5:24 AM Jay R. Ashworth via Outages
> >> <outages at outages.org> wrote:
> >> I have a report this 3pm Tue, hour from the authenticated FB page of the
> >> Boston
> >> PD,
> >> that 9-1-1 service is out statewide in Mass; they're handling it as a
> >> Code 2
> >> AHOD;
> >> flag down a cruiser if you need help.
> >>
> >> """
> >> 9-11 is currently down statewide.
> >>
> >> If you are experiencing an emergency please pull a Fire Box.
> >>
> >> If you need assistance, please reach out to your local Boston Police
> >> District
> >> station.
> >>
> >> Boston Police will be patrolling with their blue lights activated for
> >> high
> >> visibility.
> >> Please approach an officer if you need assistance:
> >>
> >> Downtown A-1: (617) 343-4240
> >> Charlestown A-15: (617) 343-4888
> >> East Boston A-7: (617) 343-4220
> >> Roxbury B-2: (617) 343-4270
> >> Mattapan B-3: (617) 343-4700
> >> South Boston C-6: (617) 343-4730
> >> Dorchester C-11: (617) 343-4330
> >> South End D-4: (617) 343-4250
> >> Allston/Brighton D-14: (617) 343-4260
> >> Roslindale/ West Roxbury E-5: (617) 343-4560
> >> Jamaica Plain E-13: (617) 343-5630
> >> Hyde Park E-18: (617) 343-5600
> >> """
> >>
> >> And yes, a fairly wide swath of Mass still has handle-pull fireboxes.
> >>
> >> We knew those would come in handy some day.
> >>
> >> Everything except "Officials say it's fixed now" to -discuss, please.
> >>
> >> And yes, "9-11" is a copy/pasta quote from the posting. Oops.
> >>
> >> Cheers,
> >> -- jra
> >> --
> >> Jay R. Ashworth Baylink
> >> jra at baylink.com<mailto:jra at baylink.com>
> >> Designer The Things I Think
> >> RFC 2100
> >> Ashworth & Associates
> >> http://www.bcp38.info<
> >>
> https://mailtrack.io/l/435e5cceee61d5f7ac924fad95f431f695f8c313?w=b3V0YWdlc0BvdXRhZ2VzLm9yZw&url=http%3A%2F%2Fwww.bcp38.info&u=10605575&signature=fd599c8b9bba0733
> >>
> >> 2000 Land Rover DII
> >> St Petersburg FL USA BCP38: Ask For It By Name! +1 727
> >> 647 1274
> >> _______________________________________________
> >> Outages mailing list
> >> Outages at outages.org<mailto:Outages at outages.org>
> >> https://puck.nether.net/mailman/listinfo/outages<
> >>
> https://mailtrack.io/l/6133d8f2c307508a97d1221ec0eeb6d9e6e6ac12?w=b3V0YWdlc0BvdXRhZ2VzLm9yZw&url=https%3A%2F%2Fpuck.nether.net%2Fmailman%2Flistinfo%2Foutages&u=10605575&signature=2b990b6a1f66b279
> >>
> >> _______________________________________________
> >> Outages mailing list
> >> Outages at outages.org
> >> https://puck.nether.net/mailman/listinfo/outages
> >>
> >> --
> >> Jay R. Ashworth Baylink
> >> jra at baylink.com
> >> Designer The Things I Think
> RFC
> >> 2100
> >> Ashworth & Associates http://www.bcp38.info 2000 Land
> >> Rover DII
> >> St Petersburg FL USA BCP38: Ask For It By Name! +1 727
> 647
> >> 1274
> >> _______________________________________________
> >> Outages-discussion mailing list
> >> Outages-discussion at outages.org
> >> https://puck.nether.net/mailman/listinfo/outages-discussion
> >>
> >> --
> >> Jay R. Ashworth Baylink
> jra at baylink.com
> >> Designer The Things I Think
> RFC 2100
> >> Ashworth & Associates http://www.bcp38.info 2000 Land
> Rover DII
> >> St Petersburg FL USA BCP38: Ask For It By Name! +1 727
> 647 1274
> >
> > --
> > Jay R. Ashworth Baylink
> jra at baylink.com
> > Designer The Things I Think
> RFC 2100
> > Ashworth & Associates http://www.bcp38.info 2000 Land
> Rover DII
> > St Petersburg FL USA BCP38: Ask For It By Name! +1 727
> 647 1274
>
> --
> Jay R. Ashworth Baylink
> jra at baylink.com
> Designer The Things I Think RFC
> 2100
> Ashworth & Associates http://www.bcp38.info 2000 Land
> Rover DII
> St Petersburg FL USA BCP38: Ask For It By Name! +1 727 647
> 1274
>
>
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