[Outages-discussion] [outages] 911 outage - MA statewide

Jay R. Ashworth jra at baylink.com
Wed Jun 19 00:51:33 EDT 2024


There are two separate threads, folks; please let's stay on -discuss for now.

Cheers,
-- jra

----- Original Message -----
> From: "Michael B. Williams via Outages-discussion" <outages-discussion at outages.org>
> To: "Richard Laager" <rlaager at wiktel.com>
> Cc: "Mel Beckman" <mel at beckman.org>, "Outages Discussion" <outages-discussion at outages.org>
> Sent: Wednesday, June 19, 2024 12:47:58 AM
> Subject: Re: [Outages-discussion] [outages] 911 outage - MA statewide

> To me it’s appearing on outages discussion?
> 
> Sent from Gmail Mobile
> 
> 
> On Wed, Jun 19, 2024 at 14:44 Richard Laager via Outages <
> outages-discussion at outages.org > wrote:
> 
> 
> 
> This is on outages@, not outages-discussion at .
> 
> On 2024-06-18 22:07, Mel Beckman via Outages wrote:
> 
> 
> 
> Don,
> It IS on the Outages-discussion list, as indicated in the subject line.
> 
> -mel
> 
> From: Don Gould <don at bowenvale.co.nz>
> Sent: Tuesday, June 18, 2024 7:53 PM
> To: richey goldberg <richey.goldberg at gmail.com> ; Mel Beckman <mel at beckman.org>
> ; Michael B. Williams <michael.williams at glexia.com>
> Cc: outages at outages.org <outages at outages.org>
> Subject: Re: [outages] 911 outage - MA statewide
> It's really looks like a post that could be on the discussion list at this
> point.
> 
> I don't know about others on this list but I'm getting sick of the many
> notifications I'm getting and in considering just unsubscribing
> 
> D
> 
> 
> 
> --
> Don Gould
> 5 Cargill Place
> Richmond 8013
> Christchurch, New Zealand
> Mobile/Telegram: + 64 21 114 0699
> www.bowenvale.co.nz
> 
> 
> -------- Original message --------
> From: richey goldberg via Outages <outages at outages.org>
> Date: 19/06/24 2:51 pm (GMT+12:00)
> To: Mel Beckman <mel at beckman.org> , "Michael B. Williams"
> <michael.williams at glexia.com>
> Cc: outages at outages.org
> Subject: Re: [outages] 911 outage - MA statewide
> 
> 
> 
> 
> 
> It completely depends on the PSAP. When I was doing HPBX installs on a new
> install I would call 911 and would lead with “This is a phone company engineer”
> Can you verify the address. They would verify what they had and I would say
> thank you and hang up. If what the read to me was wrong I still just thanked
> them and hung up and would address the issue with our E911 provider.
> 
> This is what we were told to do when we contacted the PSAP. They told us that if
> they could not accommodate they would just say something like “Not now” “Call
> back later” and hang up. If that happened we were to wait until the next day
> and try again.
> 
> 
> 
> Other markets were different. This was more than 10 years ago so their rules on
> this may have changed.
> 
> 
> 
> 
> 
> 
> -richey
> 
> 
> 
> 
> From: Outages <outages-bounces at outages.org> on behalf of Mel Beckman via Outages
> <outages at outages.org>
> Date: Tuesday, June 18, 2024 at 8:49 PM
> To: Michael B. Williams <michael.williams at glexia.com>
> Cc: outages at outages.org <outages at outages.org>
> Subject: Re: [outages] 911 outage - MA statewide
> 
> 
> I’m posting this to the announce side because it appears readers of this list
> need to know this important info.
> 
> 
> 
> 
> 
> You can’t legally “test call” 911 cold. You have to first schedule the test with
> your local Public Safety Answering Point (PSAP) using their non-emergency
> number. You can find the PSAP's non-emergency number in your local phone book
> or on their website. Some PSAPs may have specific times or dates when they
> perform test calls, so you must check their website for more information
> handling BEFORE calling the dispatch center. And you must have an industry need
> (e.g., phone system installer, first responder, etc) to even schedule a test
> call. If anyone could make a test call, everyone would be tying up the lines
> doing that.
> 
> 
> 
> 
> 
> All widely available, public information. You clearly didn’t do any research,
> such as googling “911 test call”.
> 
> 
> 
> 
> 
> Which is why you’re being charged.
> 
> 
> 
> 
> 
> Continue this discussion on the discuss list.
> 
> 
> 
> 
> 
> -mel
> 
> 
> 
> 
> 
> 
> 
> 
> On Jun 18, 2024, at 4:09 PM, Michael B. Williams via Outages
> <outages at outages.org> wrote:
> 
> 
> 
> 
> 
> 
> 
> 
> I test-called 911 from about five different phones, and all went through. Now I
> am facing charges for misuse of 911 system? Seems to be fixed or officially
> bogus?
> 
> 
> 
> 
> 
> On Wed, Jun 19, 2024 at 5:24 AM Jay R. Ashworth via Outages
> <outages at outages.org> wrote:
> 
> 
> 
> 
> I have a report this 3pm Tue, hour from the authenticated FB page of the Boston
> PD,
> that 9-1-1 service is out statewide in Mass; they're handling it as a Code 2
> AHOD;
> flag down a cruiser if you need help.
> 
> """
> 9-11 is currently down statewide.
> 
> If you are experiencing an emergency please pull a Fire Box.
> 
> If you need assistance, please reach out to your local Boston Police District
> station.
> 
> Boston Police will be patrolling with their blue lights activated for high
> visibility.
> Please approach an officer if you need assistance:
> 
> Downtown A-1: (617) 343-4240
> Charlestown A-15: (617) 343-4888
> East Boston A-7: (617) 343-4220
> Roxbury B-2: (617) 343-4270
> Mattapan B-3: (617) 343-4700
> South Boston C-6: (617) 343-4730
> Dorchester C-11: (617) 343-4330
> South End D-4: (617) 343-4250
> Allston/Brighton D-14: (617) 343-4260
> Roslindale/ West Roxbury E-5: (617) 343-4560
> Jamaica Plain E-13: (617) 343-5630
> Hyde Park E-18: (617) 343-5600
> """
> 
> And yes, a fairly wide swath of Mass still has handle-pull fireboxes.
> 
> We knew those would come in handy some day.
> 
>>> Everything except "Officials say it's fixed now" to -discuss, please.
> 
> And yes, "9-11" is a copy/pasta quote from the posting. Oops.
> 
> Cheers,
> -- jra
> --
> Jay R. Ashworth Baylink jra at baylink.com
> Designer The Things I Think RFC 2100
> Ashworth & Associates http://www.bcp38.info 2000 Land Rover DII
> St Petersburg FL USA BCP38: Ask For It By Name! +1 727 647 1274
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> 
> --
> Richard
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-- 
Jay R. Ashworth                  Baylink                       jra at baylink.com
Designer                     The Things I Think                       RFC 2100
Ashworth & Associates       http://www.bcp38.info          2000 Land Rover DII
St Petersburg FL USA      BCP38: Ask For It By Name!           +1 727 647 1274


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