[Outages] FW: LEVEL3 DEMAND MAINTENANCE NOTIFICATION - NEW YORK
Raman Sud
ramans
Tue Mar 27 11:39:26 EDT 2007
________________________________
From: RBA, Support [mailto:Support.RoleBasedAccount at Level3.com]
Sent: Tuesday, March 27, 2007 7:23 AM
Subject: LEVEL3 DEMAND MAINTENANCE NOTIFICATION - NEW YORK
Importance: High
LEVEL (3) COMMUNICATIONS - NETWORK CHANGE CONTROL (NCC)
*** EMERGENCY DEMAND MAINTENANCE***
YOUR SERVICE WITH LEVEL (3) COMMUNICATIONS MAY BE AFFECTED
Clarify Case #: 1886255
Primary Dates: 28 Mar 2007 03:00 AM EDT - 28 Mar 2007 05:00 AM EDT
Primary Dates GMT: 27 Mar 2007 07:00 GMT - 27 Mar 2007 09:00 GMT
Location of Maintenance: New York ,NY, USA - L3GW
Summary Description of Maintenance: ipcolo-sw1.nyc1 has reported a
failed fan, the device is currently running without redundancy which
needs to be corrected asap. Customers with services off of
ipcolo-sw5.nyc1 will also be impacted as this switch uplinks directly to
ipcolo-sw1.
Customer Impact: Customers without redundant services will be impacted
intermittently during the maintenance window.
If you have any questions or concerns about this network maintenance
notification, please call or email the Service Management Center on the
appropriate national toll-free/freephone number or email address below.
Additionally, if you wish to modify your contact information for
maintenance notifications, please communicate those changes to a SMC
representative.
US Toll-Free:
877-653-8353, option 2
UK:
08000 927 729
France:
0800 913 180
Germany:
0800 253 8353
Belgium:
0800 76 216
Netherlands:
0800 022 6108
Italy:
800 784 141
Sweden:
0200 285 581
Spain:
900 938 973
Switzerland:
0800 564 151
US International:
1 720 888 0025
EU International:
44 20 7954 2240
eusupport at level3.com(24x7) OR
dnoc at level3.com(24x7)
Thank you for your cooperation,
Level (3) Communications
Customer Network Operations
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