[Outages] FW: Level 3 Demand Maintenance

[Raman Sud]

________________________________

From: TechnicalSupport [mailto:TechnicalSupport at Level3.com] 
Sent: Tuesday, March 27, 2007 11:34 AM
Subject: Level 3 Demand Maintenance



Please note, this maintenance has been postponed until 03/31/07 3am -
5am EDT.

 

 

 

LEVEL (3) COMMUNICATIONS - NETWORK CHANGE CONTROL (NCC)


*** EMERGENCY DEMAND MAINTENANCE***


YOUR SERVICE WITH LEVEL (3) COMMUNICATIONS MAY BE AFFECTED

 

Clarify Case #:  1886255

Primary Dates:  31 Mar 2007 03:00 AM EDT - 31 Mar 2007 05:00 AM EDT 
Primary Dates GMT:  31 Mar 2007 07:00 GMT - 31 Mar 2007 09:00 GMT 

Location of Maintenance:  New York ,NY, USA - L3GW

Summary Description of Maintenance:  ipcolo-sw1.nyc1 has reported a
failed fan, the device is currently running without redundancy which
needs to be corrected asap. Customers with services off of
ipcolo-sw5.nyc1 will also be impacted as this switch uplinks directly to
ipcolo-sw1.

Customer Impact: Customers without redundant services will be impacted
intermittently during the maintenance window.

 

If you have any questions or concerns about this network maintenance
notification, please call or email the Service Management Center on the
appropriate national toll-free/freephone number or email address below.
Additionally, if you wish to modify your contact information for
maintenance notifications, please communicate those changes to a SMC
representative.

US Toll-Free: 

877-653-8353, option 2

UK: 

08000 927 729 

France: 

0800 913 180 

Germany: 

0800 253 8353 

Belgium: 

0800 76 216 

Netherlands: 

0800 022 6108 

Italy: 

800 784 141 

Sweden: 

0200 285 581 

Spain: 

900 938 973 

Switzerland: 

0800 564 151 

US International: 

1 720 888 0025 

EU International: 

44 20 7954 2240 

eusupport at level3.com(24x7) OR 
dnoc at level3.com(24x7) 

Thank you for your cooperation,

Level (3) Communications
Customer Network Operations 

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privilege. 

 

 

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