[Outages] FW: LEVEL (3 )SCHEDULED MAINTENANCE ADVISEMENT 145185

[Raman Sud]

________________________________

From: EuSupport, London [mailto:EuSupport at Level3.com] 
Sent: Friday, May 11, 2007 3:16 AM
Cc: EuSupport, London
Subject: LEVEL (3 )SCHEDULED MAINTENANCE ADVISEMENT 145185


 

LEVEL (3) COMMUNICATIONS - NETWORK CHANGE CONTROL (NCC)

*** SCHEDULED MAINTENANCE ADVISEMENT ***

YOUR SERVICE WITH LEVEL (3) COMMUNICATIONS MAY BE AFFECTED

 

 

Clarify Case #: 1945303

GCR #: CHG0000000145185

Primary Window: 24May07 6:00PM - 25May07 4:00AM GMT

 

Location of Maintenance: Berlin, Germany.

 

Summary Description of Maintenance: Annual Black Building test.

A Black Building test involves comprehensive testing of the building's
UPS and emergency power generators by controlled shut down of commercial
power supplies. The load will automatically switch to the diesel
generators, which have enough fuel, sufficient to supply the building
with maximum load for well over 24 hours. The UPS systems will ensure
continuity of power to critical plant and customer equipment housed at
the site whilst the generators start up.

The work will be undertaken and overseen by Level 3 Engineers, with
staff from the electrical plant manufacturers on-site, to provide
support and analyse the data collected during the test.

 

Equipment affected:  All electrical equipment and plant in the facility
will be supplied by emergency power generators.

 

Customer Impact: No impact is expected to customer equipment housed at
the facility although, for few seconds whilst generators start up, there
will be loss of lighting, lifts and air-conditioning plant.

 

 

If you have any questions or concerns about this network maintenance
notification, please call or email the Service Management Center on the
appropriate national toll-free/freephone number or email address below.
Additionally, if you wish to modify your contact information for
maintenance notification, please communicate those changes to a SMC
representative

 

 

Thank you for your cooperation.

 

 

Level (3) Communications 

Customer Network Operations

 

Austria: 0800291594 

Belgium: 0800 76216 

Denmark: 80881479 

Eire: 1 800441053 

Estonia: 8000044139 

France: 0800 913180 

Germany: 0800 2538353 

Italy: 0800 784141 

Netherlands: 0800 0226108 

Poland: 00800 441 2409 

Spain: 900 938 973 

Sweden: 0200 285 581 

Switzerland: 0800 564 151 

UK: 0800 0927729 

US Toll-Free: 877 4LEVEL3

US International: 1 720 888 0025 

EU International: 44 20 7864 2240

eusupport at level3.com (Europe 24x7)

support at level3.com (US 24x7)

 

 

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privilege.

 

 

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