[Outages] RIM Notifies of 'Critical' BlackBerry Outage

[Warren Bailey]

Here in Alaska everything has been fine with BB from AT&T. Receiving emails
just fine.


-----Original Message-----
From: Matt Baldwin [mailto:baldwinmathew at gmail.com] 
Sent: Monday, February 11, 2008 1:33 PM
To: Paul Ferguson
Cc: outages at isotf.org
Subject: Re: [Outages] RIM Notifies of 'Critical' BlackBerry Outage

Thanks.  We started seeing the issue about 2 - 2 1/2 hours ago.  Looks
like their support lines are down, too.  The message on the line is
saying their support phone system is having issues and is currently
down.  Fun times.

-matt

On Mon, Feb 11, 2008 at 2:28 PM, Paul Ferguson <fergdawg at netzero.net> wrote:
> -----BEGIN PGP SIGNED MESSAGE-----
>  Hash: SHA1
>
>  Via Reuters.
>
>  [snip]
>
>  E-mail service of Research In Motion's BlackBerry smartphones experienced
a
>  "critical severity outage" on Monday, the company told clients in an
>  e-mail.
>
>  "This is an emergency notification regarding the current BlackBerry
>  Infrastructure outage," RIM support account manager Bryan Simpson said in
>  an e-mail. The message said the outage affected enterprise clients and
>  "users of the Americas network."
>
>  RIM was not immediately available for comment and its e-mail gave no
>  estimate on when service may be restored or how many individuals could be
>  affected.
>
>  Last April, a massive outage crashed BlackBerry service across North
>  America, leaving thousands of users without access to wireless e-mail.
>
>  [snip]
>
>  More:
>  http://www.reuters.com/article/technologyNews/idUSN1114968920080211
>
>  - - ferg
>
>
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>
>  --
>  "Fergie", a.k.a. Paul Ferguson
>   Engineering Architecture for the Internet
>   fergdawg(at)netzero.net
>   ferg's tech blog: http://fergdawg.blogspot.com/
>
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