[outages] Internap/XO/Savvis problems?

[Todd Lyons]

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On Thu, Jul 03, 2008 at 10:56:21AM +1000, Matt Palmer wrote:

>traceroute to 165.228.176.49 (165.228.176.49), 30 hops max, 40 byte packets
> 1  33.254.201.74.static.ey03.engineyard.com (74.201.254.33)  0.907 ms  0.908 ms  0.928 ms
> 2  76.254.201.74.static.ey03.engineyard.com (74.201.254.76)  0.210 ms  0.241 ms  0.273 ms
> 3  core1.te6-1-bbnet1.nym007.pnap.net (216.52.95.24)  1.559 ms core1.te6-2-bbnet2.nym007.pnap.net (216.52.95.88)  1.338 ms core1.te6-1-bbnet1.nym007.pnap.net (216.52.95.24)  1.369 ms
> 4  208.173.129.61 (208.173.129.61)  1.441 ms  1.525 ms  1.658 ms
> 5  * * *
> 6  cr2-loopback.sfo.savvis.net (206.24.210.71)  98.457 ms  94.617 ms  101.634 ms
> 7  pr1-so-0-0-0.PaloAltoPaix.savvis.net (204.70.200.193)  89.389 ms  89.397 ms  89.478 ms
>(constellations from here on)

Same here, with a Savvis peering:

Router: Ivenue bgp1
Command: traceroute 165.228.176.49

Tracing the route to ATM1-0-60.win17.Melbourne.telstra.net (165.228.176.49)

  1 64.70.17.121 [AS 3561] 4 msec 4 msec 0 msec
  2 204.70.203.90 [AS 3561] 0 msec 8 msec 0 msec
  3  *  * 
    cr2-loopback.sfo.savvis.net (206.24.210.71) [AS 3561] 12 msec
  4 pr1-so-0-0-0.PaloAltoPaix.savvis.net (204.70.200.193) [AS 3561] 12
msec 12 msec 12 msec
  5  *  *  *  repeated ad nauseum

>Wondering if anyone else is seeing similar problems, or if anyone knows of
>any widespread problems with Internap/XO/Savvis that I can pass on to my
>customer to let them know what's going on.

Don't know what the issues are, but the gist from tech support is
"Eastern Australia can't connect".

Savvis case number is 1336683, no ETA yet, but engineers are on it.
Savvis confirmed that it is a connectivity issue to Asia/Pac region.
- -- 
Regards...		Todd
They that can give up essential liberty to obtain a little temporary 
safety deserve neither liberty nor safety.       --Benjamin Franklin
Linux kernel 2.6.24-18-generic   3 users,  load average: 0.00, 0.00, 0.00
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