[outages] Internap/XO/Savvis problems? > Worst

Thu Jul 3 00:02:48 EDT 2008

route-server.savvis.net>traceroute 203.84.155.21

Type escape sequence to abort.
Tracing the route to peer21-noc-gw.orion.net.id (203.84.155.21)

   1 bhr2-pos-11-1.santaclarasc8.savvis.net (209.1.169.178) 0 msec 0 
msec 0 msec
   2 204.70.200.25 4 msec 4 msec 0 msec
   3 pr1-ge-4-0-0.SanJoseEquinix.savvis.net (204.70.200.221) 0 msec 0 
msec 0 msec
   4  *  *  *
   5  *  *  *
   6 pr1-so-6-1-0.PaloAltoPaix.savvis.net (204.70.199.113) 0 msec 4 msec
     pr1-so-1-1-0.PaloAltoPaix.savvis.net (204.70.199.105) 0 msec
   7  *  *  *
   8 pr1-so-6-1-0.PaloAltoPaix.savvis.net (204.70.199.113) 0 msec 0 msec 
4 msec
   9  *  *  *
  10 pr1-so-6-1-0.PaloAltoPaix.savvis.net (204.70.199.113) 0 msec
     pr1-so-1-1-0.PaloAltoPaix.savvis.net (204.70.199.105) 0 msec 0 msec
  11  *  *  *
  12 pr1-so-6-1-0.PaloAltoPaix.savvis.net (204.70.199.113) 0 msec 0 msec 
0 msec
  13  *  *  *
  14 pr1-so-1-1-0.PaloAltoPaix.savvis.net (204.70.199.105) 0 msec 0 msec 
0 msec
  15  *  *  *
  16 pr1-so-6-1-0.PaloAltoPaix.savvis.net (204.70.199.113) 0 msec
     pr1-so-1-1-0.PaloAltoPaix.savvis.net (204.70.199.105) 0 msec 0 msec
  17  *  *  *
  18 pr1-so-1-1-0.PaloAltoPaix.savvis.net (204.70.199.105) 0 msec 0 msec 
0 msec
  19  *  *  *
  20 pr1-so-1-1-0.PaloAltoPaix.savvis.net (204.70.199.105) 0 msec 0 msec
     pr1-so-6-1-0.PaloAltoPaix.savvis.net (204.70.199.113) 0 msec
  21  *  *  *
  22 pr1-so-1-1-0.PaloAltoPaix.savvis.net (204.70.199.105) 0 msec 4 msec
     pr1-so-6-1-0.PaloAltoPaix.savvis.net (204.70.199.113) 0 msec
  23  *  *  *
  24 pr1-so-1-1-0.PaloAltoPaix.savvis.net (204.70.199.105) 200 msec
     pr1-so-6-1-0.PaloAltoPaix.savvis.net (204.70.199.113) 200 msec
     pr1-so-1-1-0.PaloAltoPaix.savvis.net (204.70.199.105) 232 msec
  25  *  *  *
  26 pr1-so-1-1-0.PaloAltoPaix.savvis.net (204.70.199.105) 0 msec 4 msec
     pr1-so-6-1-0.PaloAltoPaix.savvis.net (204.70.199.113) 0 msec
  27  *
     pr3-so-0-0-0.PaloAltoPaix.savvis.net (204.70.199.106) 4 msec *
  28 pr1-so-6-1-0.PaloAltoPaix.savvis.net (204.70.199.113) 0 msec
     pr1-so-1-1-0.PaloAltoPaix.savvis.net (204.70.199.105) 4 msec
     pr1-so-6-1-0.PaloAltoPaix.savvis.net (204.70.199.113) 0 msec
  29  *  *  *
  30 pr1-so-1-1-0.PaloAltoPaix.savvis.net (204.70.199.105) 0 msec 4 msec 
0 msec
route-server.savvis.net>

a. rahman isnaini r.sutan
Netsoft, PT
Jakarta Indonesia

Todd Lyons wrote:
> -----BEGIN PGP SIGNED MESSAGE-----
> Hash: SHA1
> 
> On Thu, Jul 03, 2008 at 10:56:21AM +1000, Matt Palmer wrote:
> 
>> traceroute to 165.228.176.49 (165.228.176.49), 30 hops max, 40 byte packets
>> 1  33.254.201.74.static.ey03.engineyard.com (74.201.254.33)  0.907 ms  0.908 ms  0.928 ms
>> 2  76.254.201.74.static.ey03.engineyard.com (74.201.254.76)  0.210 ms  0.241 ms  0.273 ms
>> 3  core1.te6-1-bbnet1.nym007.pnap.net (216.52.95.24)  1.559 ms core1.te6-2-bbnet2.nym007.pnap.net (216.52.95.88)  1.338 ms core1.te6-1-bbnet1.nym007.pnap.net (216.52.95.24)  1.369 ms
>> 4  208.173.129.61 (208.173.129.61)  1.441 ms  1.525 ms  1.658 ms
>> 5  * * *
>> 6  cr2-loopback.sfo.savvis.net (206.24.210.71)  98.457 ms  94.617 ms  101.634 ms
>> 7  pr1-so-0-0-0.PaloAltoPaix.savvis.net (204.70.200.193)  89.389 ms  89.397 ms  89.478 ms
>> (constellations from here on)
> 
> Same here, with a Savvis peering:
> 
> Router: Ivenue bgp1
> Command: traceroute 165.228.176.49
> 
> Tracing the route to ATM1-0-60.win17.Melbourne.telstra.net (165.228.176.49)
> 
>   1 64.70.17.121 [AS 3561] 4 msec 4 msec 0 msec
>   2 204.70.203.90 [AS 3561] 0 msec 8 msec 0 msec
>   3  *  * 
>     cr2-loopback.sfo.savvis.net (206.24.210.71) [AS 3561] 12 msec
>   4 pr1-so-0-0-0.PaloAltoPaix.savvis.net (204.70.200.193) [AS 3561] 12
> msec 12 msec 12 msec
>   5  *  *  *  repeated ad nauseum
> 
>> Wondering if anyone else is seeing similar problems, or if anyone knows of
>> any widespread problems with Internap/XO/Savvis that I can pass on to my
>> customer to let them know what's going on.
> 
> Don't know what the issues are, but the gist from tech support is
> "Eastern Australia can't connect".
> 
> Savvis case number is 1336683, no ETA yet, but engineers are on it.
> Savvis confirmed that it is a connectivity issue to Asia/Pac region.
> - -- 
> Regards...		Todd
> They that can give up essential liberty to obtain a little temporary 
> safety deserve neither liberty nor safety.       --Benjamin Franklin
> Linux kernel 2.6.24-18-generic   3 users,  load average: 0.00, 0.00, 0.00
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