[outages] Level 3 Boston (Comcast NY) handoff packet loss since 11AM EST

[ekagan at axsne.com]

FYI In case someone can get this to a clue-ful individual.  There was
been severe packet loss at Hop 11 below since 11AM EST this morning
leaving Comcast Mass network out through Level 3 NY/Boston. 

I tried to report to Comcast (Request Summary: ID:  6863600) and was met
with less than pleasant clue.  So much for being a good net'izen.  I
agreed my "connection" was fine, but past that there was an issue.  If
there is actually a way to report to Comcast NOC, please advise.

I've also reported to Internap from my side so they can investigate as
well.

Thanks
Eric

 
Packets               Pings
Hostname
%Loss  Rcv  Snt  Last Best  Avg  Worst
 1. 192.168.100.5
0%   47   47     0    0    0      1
 2. c-3-0-ubr04.brockton.ma.boston.comcast.net
0%   47   47     7    6    8     16
 3. ge-2-40-ur01.brockton.ma.boston.comcast.net
0%   47   47     7    6    8     13
 4. 68.85.162.73
0%   47   47    10    8   10     16
 5. 68.85.162.58
0%   47   47    15   11   13     32
 6. 68.85.162.57
0%   47   47    14   11   13     19
 7. te-0-10-0-5-cr01.newyork.ny.ibone.comcast.net
0%   46   46    46   45   46     53
 8. xe-11-1-0.edge1.NewYork2.Level3.net
0%   46   46    45   44   52    175
 9. vlan69.csw1.NewYork1.Level3.net
0%   46   46    52   44   52     60
10. ae-61-61.ebr1.NewYork1.Level3.net
0%   46   46    45   45   51     60
11. ae-1-8.bar2.Boston1.Level3.net
50%   23   46    51   49   54    104
12. ae-0-11.bar1.Boston1.Level3.net
0%   46   46   118   49   58    174
13. ae-7-7.car1.Boston1.Level3.net
0%   46   46    50   49   52     67
14. 63.211.175.26
0%   46   46    53   49   60    215
15. border7.ge6-2-bbnet2.bsn.pnap.net
0%   46   46   154   50   60    187
16. host-4-64-203-66.axsne.net
0%   46   46    52   51   54     93


Packets: Sent = 240, Received = 230, Lost = 10 (4% loss),

Packets: Sent = 54, Received = 49, Lost = 5 (9% loss),
Minimum = 54ms, Maximum =  227ms, Average =  62ms

 
Eric Kagan
Access Northeast
24 x 7 NOC: 508-281-7600 x4