[outages] FW: Level 3 Service Affecting Maintenance - GCR# 201002 - SCHEDULED MAINTENANCE ADVISEMENT, CWIE, LLC

[Raman Sud]

Raman Sud
Director,
Network Engineering and Operations


CWIE Holding Company
2353 West University Drive
Tempe AZ 85281
Fax: 480.682.3236
http://www.cavecreek.net/

PGP Key: http://pgp.mit.edu:11371/pks/lookup?op=get&search=0xBB765DA2

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________________________________
From: maint_advisory at level3.com [mailto:maint_advisory at level3.com]
Sent: Friday, June 27, 2008 12:48 PM
To: todd at bandcon.com; steve.cordova at level3.com; Networking; helpdesk at bandcon.com; Networking
Subject: Level 3 Service Affecting Maintenance - GCR# 201002 - SCHEDULED MAINTENANCE ADVISEMENT, CWIE, LLC
Importance: High

Level 3 Communications - Network Change Control (NCC)
***Scheduled Maintenance Advisement***
Level 3 Service Affecting Maintenance - GCR# 201002 - Scheduled


We have scheduled this Scheduled Network Maintenance Period for:

CWIE, LLC
GCR# 201002
Start Date & Time:

Sunday, July 13, 2008    00:00 CT (7/13/2008 05:00 GMT)

End Date & Time:

Sunday, July 13, 2008    06:00 CT (7/13/2008 11:00 GMT)


Reason for Maintenance:

Level 3 adding traffic back to ipcolo-sw1.chi1 4/2 to metro-sw1-chcgilcp80w.chi1 1/2. During this process, there is a possible spanning tree loop issue that would effect traffic. If after this maintenance is completed and you have circuit problems, please phone 877-453-8353 opt. 2, opt. 2 and open a ticket, so that we can correct the problem.


Location(s):

Chicago IL,


Services Impacted:

Service Impacted

Expected Impact

Duration

IP - Non-Redundant

None

N/A

IP - Redundant

None

N/A








Circuits Impacted:

Circuit ID

Service Type

Order Number

Impact

BBBL01704

metro-sw1-chcgilco80 3/6

1000-LX/LH

FYI: possible spanning tree loop




Comments:

Clarify Case#: 2638427


Contact Information:

Business Hours:



      Monday-Friday 7AM-5PM CT
      Phone: 800-850-4095 opt 2



After Hours:



      Phone: 877-453-8353



Outside the US:



      Phone: 1-720-888-0229
      E-mail: <mailto:maint_advisory at level3.com> maint_advisory at level3.com


Special Notes Concerning Service Impact:
Level 3 Communications will make every effort to minimize the impact, however, unforeseen circumstances could cause a larger impact.

Thank You,

The Maintenance Advisory Team
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