[outages] Blackberry Email Troubles?

Josh Luthman josh at imaginenetworksllc.com
Thu Dec 17 12:44:35 EST 2009


I believe it would be specific to BIS customers.

>From what I gather, BES uses Exchange for it's email start to finish - you
use your mobile provider's data network to go from your Blackberry phone to
your own servers.

BIS connects to servers housed by Blackberry.

Josh Luthman
Office: 937-552-2340
Direct: 937-552-2343
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"The secret to creativity is knowing how to hide your sources."
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On Thu, Dec 17, 2009 at 11:32 AM, Ketan Mangal <kmangal at epiknetworks.com>wrote:

>  Is this outage specific to BES USERS OR BIS USERS
>
>
>
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>
> -----Original Message-----
> From: outages-bounces at outages.org on behalf of Paul Stewart
> Sent: Thu 17/12/2009 11:10
> To: 'L.T.  Easterly'; 'Richey'
> Cc: outages at outages.org
> Subject: Re: [outages] Blackberry Email Troubles?
>
> Canadian's are very high users of Blackberry so it makes sense the new is
> spreading like wildfire....;)
>
>
>
> From: outages-bounces at outages.org [mailto:outages-bounces at outages.org<outages-bounces at outages.org>]
> On Behalf Of L.T. Easterly
> Sent: December-17-09 11:07 AM
> To: Richey
> Cc: outages at outages.org
> Subject: Re: [outages] Blackberry Email Troubles?
>
>
>
> Verizon's 800# for blackberry service in Central FL  is stating it's a
> blackberry outage, and several news outlets in Canada (of all places) are
> reporting outages across North America:
>
>
> http://www.thestar.com/business/article/740047--rogers-email-for-blackberry-down
>
>
>
> On Thu, Dec 17, 2009 at 9:29 AM, Richey <mylists at battleop.com> wrote:
>
> I've had a couple of calls from customers asking if we are down (our email
> servers) or if it's Blackberry that's down.      I've sent a few test
> messages and they do not come to my BB but they do come to my desktop.
> The people who have called are on Verizon and are in the Chattanooga, TN
> market.
>
>
>
>
>
> Richey
>
>
>
>
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>
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