[outages] Blackberry Email Troubles?

[jlsparks at gmail.com]

Agreed. BIS consumers can set up one carrier.blackberry.net account, which is pushed like BES, without the IT policy and without the ability to set up that account as an Exchange account. 

The problem for BIS users who work for small companies that can't justify internal BES, and elect to not pay an extra $15 per month per device to the carrier in addition to approx $15 per month per device for a hosted BES (10 users = additional $300 per month), is they are reliant on BIS polling and pushing every 15, per RIM's KBs and my experience. So you end up in a situation where you're forwarding work addresses to blackberry.net addresses, essentially spoofing the "from" line, and getting true push that way. Of course, if BIS crashes every 5 days you're stuck. 

~jason
------Original Message------
From: Jay R. Ashworth
Sender: outages-bounces at outages.org
To: outages
Subject: Re: [outages] Blackberry Email Troubles?
Sent: Dec 23, 2009 1:29 PM

----- "Michael Schuler" <mike_schuler at me.com> wrote:
> I have not bothered to keep up on BIS services as it's of no use to
> the company I work for.
> But, if IMAPIDLE is all you need to call something push, then by all
> means call BIS a push service.

What we have here is a failure to listen.

Each carrier will assign you one (or more) "native" BIS mailboxes, within
the blackberry.net domain, and attach them to your phone.

Mail sent to those mailboxes will be delivered by the same "true push" 
protocol used on BES setups, as that's what BIS really is: it's a big-ass 
BES cluster.

BIS customers can also configure IMAP pickup from off-net mailboxes, and I 
don't know whether that's proxied by BIS and pushed to the phone, or polled
directly, cause we don't use that.

That may or may not support IMAP IDLE.

Cheers,
-- jra

-- 
Jay R. Ashworth                   Baylink                      jra at baylink.com
Designer                     The Things I Think                       RFC 2100
Ashworth & Associates     http://baylink.pitas.com                     '87 e24
St Petersburg FL USA      http://photo.imageinc.us             +1 727 647 1274

    Start a man a fire, and he'll be warm all night.
     Set a man on fire, and he'll be warm for the rest of his life.
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