[outages] AT&T Email to SMS outage?

Chris Taylor chris.taylor at sohonet.co.uk
Wed Jun 10 11:19:52 EDT 2009


Steve Ryan wrote:
> Isn't unusual?  Are you kidding?  It's pretty unusual here in the US.
> 
> I wouldn't recommend using e-mail to SMS for anything critical but for 
> years, at least in my experience, it's been zippy enough.
> 
> 12+ hours in some cases for e-mail to SMS though?  Come on, that makes 
> it totally unusable.  You Europeans should demand better service!
> 
> Regards,
> 
> Steve

The last time I saw anything take this long was about 16 months ago - 
New Years 2008.. I personally send quite a few SMS's, and we have a fair 
few of sms traffic from some of our monitoring - it's never let us down.
'Course, we run our own email to sms gateway for it - don't rely on 3rd 
parties for these things, that's likely where the issue is!

Unless of course the UK is just lightyears ahead of the curve in Europe..


Chris

> 
> 
> Martin Hepworth wroteth on 6/10/2009 12:11 AM:
>> 2009/6/10 Paul Norton <paul at neoverve.com>:
>>> Just got my test message. Took about 2 hours and 10 minutes.
>>>
>>> On Jun 9, 2009, at 2:00 PM, Paul Norton wrote:
>>>
>>>> Having issues here in San Diego.  Email to SMS, seeing this error in 
>>>> mail
>>>> log.
>>>>
>>>> (connect to atlsmtp.cingularme.net[66.102.165.114]: Connection timed 
>>>> out)
>>>>
>>>>
>>>> On Jun 9, 2009, at 6:02 AM, Gabriel Grissett wrote:
>>>>
>>>>> Been occurring since around 2:04 am CDT.
>>>>>
>>>>> Called customer service number and got a story about a Media.Net
>>>>> outage in southeast.
>>>>>
>>>>> Message Service Center +14047259015 if that matters.
>>>>>
>>>>> Also replying to SMS received emails from your phone that were already
>>>>> there yields an error message, sorry I do not have that saved.
>>>>>
>>>>> Never get emails sent from gmail never arrive. I assume they suffer a
>>>>> similar fate?
>>>>>
>>>> -- 
>>>> Paul Norton
>>>> Systems Administrator
>>>> Neoverve - www.neoverve.com
>>>> Neoverve Blog - http://blog.neoverve.com/
>>>>
>>>> _______________________________________________
>>>> outages mailing list
>>>> outages at outages.org
>>>> https://puck.nether.net/mailman/listinfo/outages
>>> -- 
>>> Paul Norton
>>> Systems Administrator
>>> Neoverve - www.neoverve.com
>>> Neoverve Blog - http://blog.neoverve.com/
>>>
>>> _______________________________________________
>>> outages mailing list
>>> outages at outages.org
>>> https://puck.nether.net/mailman/listinfo/outages
>>>
>>
>>
>> That sort of delay for SMS text messages isn't unusual - bit like
>> email  there's no guarantee of timely delivery with SMS. In Europe
>> delays of this nature aren't uncommon
>>
>>
>>
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