[outages] Another power outage today at Hurricane?

Seth Mattinen sethm at rollernet.us
Tue Nov 3 16:15:40 EST 2009


Mike Hoffman (CT) wrote:
> Yeah, I'm sure that $40 credit Hurricane will drop in your lap will more than make up for the thousands of dollars in lost business.  SLAs are useless.
> 

Yep, SLA's are useless.

SLA story time: I got a $120 credit last month when the local loop for a
SAVVIS circuit was accidentally canceled by AT&T and it took them a day
to reconnect everything.

~Seth



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