[outages] Another power outage today at Hurricane?

[RAAPID Technical]

It was my impression that HE.net didn't even offer SLAs, not that any small
credit would equate to the tarnished customer perception caused by yet
another outage.

On Tue, Nov 3, 2009 at 9:07 PM, Brandon Galbraith <
brandon.galbraith at gmail.com> wrote:

> Eggs, one basket, and so forth....
>
> -brandon
>
> On Tue, Nov 3, 2009 at 2:05 PM, Mike Hoffman (CT) <
> mikehoffman at odysseylogistics.com> wrote:
>
>> Yeah, I'm sure that $40 credit Hurricane will drop in your lap will more
>> than make up for the thousands of dollars in lost business.  SLAs are
>> useless.
>>
>> Thank you,
>> Mike Hoffman
>> IT Help Desk Analyst
>> Odyssey Logistics & Technology Corporation
>> 39 Old Ridgebury Rd
>> A-4
>> Danbury, CT  06810
>> Phone: (203) 448-3872
>> Fax: (203) 448-3901
>>
>>
>> Odyssey Overland LLC
>> 1500 Rt 517
>> Hackettstown, NJ  07840
>> Phone: (908) 850-4490 x207
>> Fax: (908) 850-3852
>>
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>>
>> -----Original Message-----
>> From: outages-bounces at outages.org [mailto:outages-bounces at outages.org] On
>> Behalf Of Jeremy Chadwick
>> Sent: Tuesday, November 03, 2009 2:07 PM
>> To: outages at outages.org
>> Subject: Re: [outages] Another power outage today at Hurricane?
>>
>> A peer of mine says that some equipment of theirs at Fremont 2 lost
>> power as well, so you're not alone.  Time to re-read your SLA.  :-)
>>
>> --
>> | Jeremy Chadwick                                   jdc at parodius.com |
>> | Parodius Networking                       http://www.parodius.com/ |
>> | UNIX Systems Administrator                  Mountain View, CA, USA |
>> | Making life hard for others since 1977.              PGP: 4BD6C0CB |
>>
>>
>> On Tue, Nov 03, 2009 at 12:05:05PM -0600, Stef Walter wrote:
>> > Anyone know if there was yet another power outage today at Hurricane
>> > Electric Fremont 2? Every piece of equipment I have there was without
>> > power for about 3 or 4 minutes.
>> >
>> > Cheers,
>> >
>> > Stef
>>
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>
>
>
> --
> Brandon Galbraith
> Mobile: 630.400.6992
> FNAL: 630.840.2141
>
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