[outages] Salesforce Outage

[Zaid Ali]

I experienced this and saw socket timeouts with AppExchange. Seems stable by
the time I got to checking my network path.

Not sure if we have anyone from Saleforce on Outages.

Zaid


On 3/8/10 9:51 AM, "Michael Moeller" <mwmoeller at gmail.com> wrote:

> I had been seeing nearly 50% packet loss to na4.salesforce.com starting at
> around 11:20 EST on 2010-03-08 for roughly 20-30 minutes.  I only have a
> route to 14340 through 2914.  Packets appeared to be dropped between
> 128.241.219.22
> and 204.14.234.134.  The path appears stable now though.
> 
> Does anyone have any additional information on 14340's issue?  It appears
> that this is happening more and more.  Growing pains?  Calls to SF Level 1
> support are less than productive and requests to escalate to someone with
> clue are fruitless.
> 
> I know this is a single site outage and not a provider outage, but I'm
> hoping somone clueful might have more information.
> 
> Thanks in advance for any additional information.
> 
> Mike
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