[outages] Salesforce Outage

[Zaid Ali]

On 3/11/10 8:56 AM, "Kaegler, Mike" <KaeglerM at tessco.com> wrote:

>> Did anyone else using Salesforce just experience a 35 minute outage?
> 
> Aye. Packet loss around 90%, latency on surviving packets in the  1.8
> second range. Traceroute seemed to indicate fine (during normal
> operation it doesn't go past ae-44-99.car4.sanjose1.level3.net for me).
> 
> Cleared up now. We're pre-production over here, just integration people
> working with SFDC. I have the feeling the crazed "WHATS WRONG WITH THE
> INTERNET!" I got was a taste of the future. I'm imagining every phone in
> engineering/helpdesk starts ringing simultaneously...
> 
> What are you folks doing to gather stats/inform helpdesk when the cloud
> fails? Any IPSLA monitors help?
> 

Looks like they have their hands full with some upper level management
explaining to do.

http://www.networkworld.com/news/2010/031110-salesforce-outage.html

Zaid