[outages] XO Outages Today - Explanation.

[James La Vacca]

      XO Emergency Maintenance Notification - 902165336
     
      Below are details regarding Emergency maintenance 902165336. If you have any questions please contact the SNA Repair Team at 800.422.5303 or snarepair at xo.com .
     



      Maintenance ID:
     
     902165336
     

     
     
     
      Location:
     
     XO Collocation site: Washington DC
     

     
     
     
      Service Impact:
     
     Routing of traffic across multiple XO markets
     

     
     
     
      Event Window:
     
     Network Alert
     

     
     
     
      Event Details:
     
     Attention XO Strategic Customer,

      XO is currently experiencing a large scale network issue impacting the routing of traffic across multiple markets. XO Engineers have identified the cause and are working to restore now as soon as possible. As a result, we are experiencing abnormally high call volumes into our Care center impacting your ability to contact us via your standard toll free number.

      We will continue to keep you updated with information via email.

      Thank you,

      XO Strategic and National Accounts
     

     
     
     
      Affected Circuits:
     
     
     

     
     Routing of traffic across multiple XO markets
     
     
     XO Network Outage
     
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