[outages] Netflix

[Josh Luthman]

Something that causes a lot of phone calls by end users.  A service impact
that end users experience.

Netflix being down is worth posting.  One stream that buffered for a moment
at one location is NOT.

Josh Luthman
Office: 937-552-2340
Direct: 937-552-2343
1100 Wayne St
Suite 1337
Troy, OH 45373


On Mon, Aug 15, 2011 at 10:32 AM, Jay Ashworth <jra at baylink.com> wrote:

> ----- Original Message -----
> > From: "Michael R. Self" <michael.self at phonefusion.com>
>
> > Seriously people. There are thousands of us on this list that use it
> > FOR REAL. Some one having an issue with degraded Netflix streaming or
> > they can't pull up their Facebook page is an abuse of this fine
> > instrument we have for REAL problems.
> >
> > Fibers cuts, Level3 ATM switches going down, EC2 AZ problems, etc. are
> > real and service affecting to those of us that run networks and
> > companies. Not one person's evening entertainment quality being
> > reduced.
> >
> > Can I please propose that we police ourselves enough to know that if
> > what we are posting doesn't affect a large populous OR isn't
> > germain to our livelihoods (network admins, techs, engineers, NOC
> > personnel at any common carrier or ISP, etc) that it not be posted?
>
> Well, our 'charter' (posted on the wiki), says:
>
> """
> Our primary focus tends to be Critical Internet Infrastructure such as
> IXPs, DNS root servers, major carriers, major data center, carrier hotel,
> COs, etc., related outages, but other sorts of things -- telecom/BlackBerry
> problems, AIM dying again, etc -- are certainly within our scope here as
> well. For years many have argued “what constitutes critical infrastructure”.
> A single clear cut definition has yet to be devised.
>
> Infrastructure is constantly changing; a moving target, so to speak, and
> what's important to one may not be as important to others. You are welcome
> to adopt whatever definition of 'criticality' you like.
> """
>
> We've discussed in the past the fact that eyeball networks contain lots
> of paying customers who do, in fact, care if they can't get to Netflix or
> Facebook, and that their money makes the issue on-topic for this list.
>
> That said, I will agree that a *bit* more investigation is called for,
> both by people who are inquiring, and people who are reporting for good
> or ill.
>
> Please see my next posting on that point.
>
> > Today, any email from OUTAGES commands attention, respect and is a
> > community, voluntary call to action -- like ringing the bell in an old
> > west town. Let's please keep it that way.
>
> Excellent viewpoint.
>
> Cheers,
> -- jra
> --
> Jay R. Ashworth                  Baylink
> jra at baylink.com
> Designer                     The Things I Think                       RFC
> 2100
> Ashworth & Associates     http://baylink.pitas.com         2000 Land Rover
> DII
> St Petersburg FL USA      http://photo.imageinc.us             +1 727 647
> 1274
>
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