[outages] West Coast USA Charter Issues?

Kirk Coviello kcoviello at digitalwest.net
Wed Apr 4 19:41:18 EDT 2012


Cleared up now, and Charter stating that they fixed the issue.  Total time of about 2 hours.  I'll follow up if
a) I get any further information and
b) anyone is interested.


Regards,

Kirk Coviello | VP, Support Services
+1.805.781.9378 | +1.888.781.WEST
[Description: Description: Description: Description: Description: DWLogo]<http://www.digitalwest.net/>

From: outages-bounces at outages.org [mailto:outages-bounces at outages.org] On Behalf Of Kirk Coviello
Sent: Wednesday, April 04, 2012 3:53 PM
To: outages at outages.org
Subject: Re: [outages] West Coast USA Charter Issues?

And even more bizarre, traceroute to 24.205.254.116 succeeds from my desktop, but not my linux box:

Public source IP for my desktop is 72.29.166.5, public IP for the linux box (see traces in first email) is 72.29.165.196.

H:\>tracert 24.205.254.116

Tracing route to 24-205-254-116.dhcp.mrba.ca.charter.com [24.205.254.116]
over a maximum of 30 hops:

  1    <1 ms    <1 ms    <1 ms
  2     2 ms     1 ms     2 ms  vlanxxx.aggr1.dwni.net [72.29.166.1]
  3    15 ms     1 ms    <1 ms  gae-2-2.core01.dwni.pin.sbp1.digitalwest.net [72
.29.160.229]
  4     1 ms     1 ms     1 ms  ge-1-2-0-10.core04.dwni.pin.sbp1.digitalwest.net
[72.29.160.193]
  5     4 ms     4 ms     4 ms  gae-0-8.core02.dwni.pin.sjc1.digitalwest.net [72
.29.160.186]
  6     4 ms     4 ms     4 ms  gi3-9.mag01.sjc03.atlas.cogentco.com [38.104.138
.29]
  7     4 ms     4 ms     4 ms  te7-4.mpd01.sjc03.atlas.cogentco.com [154.54.82.
89]
  8     6 ms     6 ms     7 ms  38.104.138.158
  9     9 ms     6 ms     7 ms  bbr01snjsca-tge-0-2-0-2.snjs.ca.charter.com [96.
34.0.200]
10    10 ms    11 ms    11 ms  bbr02snloca-tge-0-2-0-4.snlo.ca.charter.com [96.
34.0.172]
11     8 ms     8 ms     8 ms  dtr04snloca-tge-0-1-0-4.snlo.ca.charter.com [96.
34.2.3]
12     8 ms     8 ms     8 ms  cts01snloca-tge-1-0-0.snlo.ca.charter.com [96.34
.120.75]
13    15 ms    19 ms    17 ms  24-205-254-116.dhcp.mrba.ca.charter.com [24.205.
254.116]

Trace complete.

Regards,

Kirk Coviello | VP, Support Services
+1.805.781.9378 | +1.888.781.WEST
[Description: Description: Description: Description: Description: DWLogo]<http://www.digitalwest.net/>

From: outages-bounces at outages.org<mailto:outages-bounces at outages.org> [mailto:outages-bounces at outages.org]<mailto:[mailto:outages-bounces at outages.org]> On Behalf Of Kirk Coviello
Sent: Wednesday, April 04, 2012 3:47 PM
To: outages at outages.org<mailto:outages at outages.org>
Subject: [outages] West Coast USA Charter Issues?

Seeing weird issues as we did 2 weeks ago...anyone else?  This time, it appears to make it through Cogent's network but dies in Charters (unlike 2 weeks ago when traceroutes died in Cogent's network).


$ traceroute 24.205.254.116
traceroute to 24.205.254.116 (24.205.254.116), 30 hops max, 60 byte packets
1  72.29.165.193 (72.29.165.193)  3.071 ms  3.113 ms  3.119 ms
2  gae-2-2.core01.dwni.pin.sbp1.digitalwest.net (72.29.160.229)  29.396 ms  29.396 ms  29.388 ms
3  ge-1-2-0-10.core04.dwni.pin.sbp1.digitalwest.net (72.29.160.193)  0.880 ms  0.929 ms  0.978 ms
4  gae-0-8.core02.dwni.pin.sjc1.digitalwest.net (72.29.160.186)  3.904 ms  3.947 ms  3.937 ms
5  gi3-9.mag01.sjc03.atlas.cogentco.com (38.104.138.29)  194.431 ms  194.477 ms  194.500 ms
6  te7-4.mpd01.sjc03.atlas.cogentco.com (154.54.82.89)  14.665 ms  13.881 ms  13.905 ms
7  customer-154-138.demarc.cogentco.com (38.104.138.154)  7.968 ms * *
8  bbr01snjsca-tge-0-0-0-2.snjs.ca.charter.com (96.34.0.2)  4.768 ms * *
9  bbr02snloca-tge-0-1-0-2.snlo.ca.charter.com (96.34.0.77)  11.857 ms  11.905 ms *
10  dtr04snloca-tge-0-1-0-4.snlo.ca.charter.com (96.34.2.3)  7.991 ms  8.039 ms  8.128 ms
11  cts01snloca-tge-1-0-0.snlo.ca.charter.com (96.34.120.75)  7.884 ms  7.862 ms *
12  * * *
13  * * *
14  * * *
15  * * *
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29  * * *
30  * * *
$

$ traceroute 68.189.122.61
traceroute to 68.189.122.61 (68.189.122.61), 30 hops max, 60 byte packets
1  72.29.165.193 (72.29.165.193)  3.906 ms  3.884 ms  3.867 ms
2  gae-2-2.core01.dwni.pin.sbp1.digitalwest.net (72.29.160.229)  0.314 ms  0.329 ms  0.319 ms
3  ge-0-0-0-12.core04.dwni.pin.sbp1.digitalwest.net (72.29.160.197)  0.863 ms  0.893 ms  0.941 ms
4  gae-0-8.core02.dwni.pin.sjc1.digitalwest.net (72.29.160.186)  3.917 ms  3.917 ms  3.910 ms
5  gi3-9.mag01.sjc03.atlas.cogentco.com (38.104.138.29)  4.025 ms  4.092 ms  4.109 ms
6  te7-4.mpd01.sjc03.atlas.cogentco.com (154.54.82.89)  117.823 ms  117.682 ms  117.692 ms
7  * customer-154-138.demarc.cogentco.com (38.104.138.154)  5.132 ms *
8  bbr01snjsca-tge-0-0-0-2.snjs.ca.charter.com (96.34.0.2)  7.387 ms  5.197 ms  5.190 ms
9  bbr02snloca-tge-0-1-0-6.snlo.ca.charter.com (96.34.0.128)  11.625 ms  9.941 ms *
10  * * dtr04snloca-tge-0-1-0-5.snlo.ca.charter.com (96.34.2.81)  7.877 ms
11  * * dtr03snloca-tge-0-2-0-1.snlo.ca.charter.com (96.34.120.179)  8.156 ms
12  dtr01snloca-vln-99.snlo.ca.charter.com (96.34.120.20)  8.224 ms * dtr01snloca-tge-4-3.snlo.ca.charter.com (96.34.120.111)  7.967 ms
13  acr01atscca-tge-4-1.atsc.ca.charter.com (96.34.120.151)  8.422 ms  8.348 ms  8.452 ms
14  cts02atscca-gbe-1-0-1.atsc.ca.charter.com (96.34.120.11)  8.269 ms * *
15  * * *
16  * * *
17  * * *
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30  * * *
$



Regards,

Kirk Coviello | VP, Support Services
+1.805.781.9378 | +1.888.781.WEST
[Description: Description: Description: Description: Description: DWLogo]<http://www.digitalwest.net/>

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