[outages] Earthlink Business/One Communications issues

Drew Linsalata drew.linsalata at gmail.com
Fri Apr 20 00:14:24 EDT 2012


We have a customer site on an Earthlink/One Communications T-1
(Massachusetts) that dropped off the radar about 11:30 PM EDT.  Can't trace
past the Savvis or Level(s) borders with Earthlink/One at the moment.
 Nothing but endless music on hold at Earthlink support.  Anyone else
seeing any issues?

traceroute 64.179.91.105
traceroute to 64.179.91.105 (64.179.91.105), 64 hops max, 40 byte packets
 1  174.136.23.2 (174.136.23.2)  0.980 ms  0.845 ms  0.854 ms
 2  206.123.64.78 (206.123.64.78)  0.730 ms  0.798 ms  0.733 ms
 3  * te-4-3.car2.Dallas1.Level3.net (4.79.182.237)  7.186 ms  3.534 ms
 4  vlan70.csw2.Dallas1.Level3.net (4.69.145.126)  8.220 ms  6.171 ms
 0.859 ms
 5  ae-72-72.ebr2.Dallas1.Level3.net (4.69.151.142)  0.982 ms  2.551 ms
 1.480 ms
 6  ae-3-3.ebr2.NewYork1.Level3.net (4.69.137.122)  35.458 ms  35.310 ms
 34.946 ms
 7  ae-82-82.csw3.NewYork1.Level3.net (4.69.148.42)  42.436 ms  43.896 ms
    ae-62-62.csw1.NewYork1.Level3.net (4.69.148.34)  45.196 ms
 8  ae-24-70.car4.NewYork1.Level3.net (4.69.155.70)  35.394 ms
    ae-44-90.car4.NewYork1.Level3.net (4.69.155.198)  35.030 ms  34.903 ms
 9  ONE-COMMUNI.car4.NewYork1.Level3.net (4.53.95.26)  35.330 ms  35.545 ms
 35.322 ms
10  * * *
11  * * *
12  * * *



traceroute 64.179.91.105
traceroute to 64.179.91.105 (64.179.91.105), 64 hops max, 40 byte packets
 1  fe-xl-1.core-1.pjstny.gbcx.net (204.89.131.6)  0.627 ms  0.531 ms
 0.533 ms
 2  fe-bge0-br1-mtsnny.gbcx.net (216.168.138.46)  0.868 ms  0.810 ms  0.782
ms
 3  454a1125.cst.lightpath.net (69.74.17.37)  1.915 ms  4.898 ms  2.392 ms
 4  r2-ge13-2-0.cst.bthpny.cv.net (65.19.105.177)  2.983 ms  2.306 ms
 2.619 ms
 5  41333f95.cst.lightpath.net (65.51.63.149)  3.285 ms  3.110 ms  3.166 ms
 6  64.15.4.18 (64.15.4.18)  3.118 ms  2.913 ms  4.533 ms
 7  64.15.0.194 (64.15.0.194)  4.311 ms 64.15.2.173 (64.15.2.173)  3.231 ms
64.15.1.90 (64.15.1.90)  5.680 ms
 8  64.15.0.214 (64.15.0.214)  5.079 ms 64.15.1.14 (64.15.1.14)  4.294 ms
64.15.1.22 (64.15.1.22)  4.723 ms
 9  bcs2-ge-7-0-0.NewYork.savvis.net (208.173.134.73)  4.745 ms  6.113 ms
166.63.145.113 (166.63.145.113)  4.267 ms
10  cr2-tengig-0-15-5-0.NewYork.savvis.net (204.70.197.10)  4.469 ms  5.342
ms  5.496 ms
11  er1-te-2-1.newyorknyd.savvis.net (204.70.196.70)  4.328 ms  5.462 ms
 4.823 ms
12  cr2-tengig-0-3-0-0.boston.savvis.net (204.70.198.174)  14.650 ms
 12.116 ms  12.646 ms
13  cr1-pos-0-0-3-2.Washington.savvis.net (204.70.192.21)  11.080 ms
 11.345 ms  10.163 ms
14  208.172.49.150 (208.172.49.150)  114.426 ms  198.303 ms  51.570 ms
15  * * *
16  * * *
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