[outages] (no subject)

[Michael Conway]

Sorry about my lack of information.

Here is a tracert

C: >tracert www.microsoft.com<http://www.microsoft.com>

Tracing route to lb1.www.ms.akadns.net [64.4.11.42]
over a maximum of 30 hops:

  1    <1 ms    <1 ms    <1 ms  gateway-building-1.company.com [10.0.0.254]
  2     1 ms     6 ms     6 ms  209-177-51-217.mcleodusa.net [209.177.51.217]
  3     *        *       49 ms  209-177-51-217.mcleodusa.net [209.177.51.217]
  4     *        *        *     Request timed out.
  5     *        *        *     Request timed out.
  6    25 ms    52 ms    51 ms  209-254-120-76.ip.mcleodusa.net [209.254.120.76]
  7    64 ms    50 ms    51 ms  209-254-120-76.ip.mcleodusa.net [209.254.120.76]
  8    36 ms    25 ms    66 ms  207.10.207.28
  9    29 ms    32 ms    27 ms  ge-3-1-1.chcgilcph0vcr01.paetec.net [66.155.191.129]
10    33 ms    27 ms    27 ms  ge-2-0-0.chcgilcph0vig01.paetec.net [66.155.191.105]
11   135 ms   220 ms   210 ms  4.71.250.33
12    26 ms    31 ms    35 ms  ae-2-52.edge4.chicago3.level3.net [4.69.138.166]
13     *        *        *     Request timed out.
14     *        *        *     Request timed out.
15     *        *        *     Request timed out.
16     *        *        *     Request timed out.
17     *        *        *     Request timed out.
18     *        *        *     Request timed out.
19     *        *        *     Request timed out.
20     *        *        *     Request timed out.
21     *        *        *     Request timed out.
22     *        *        *     Request timed out.
23     *        *        *     Request timed out.
24     *        *        *     Request timed out.
25     *        *        *     Request timed out.
26     *        *        *     Request timed out.
27     *        *        *     Request timed out.
28     *        *        *     Request timed out.
29     *        *        *     Request timed out.
30     *        *        *     Request timed out.

From: Michael Conway
Sent: Monday, November 05, 2012 1:49 PM
To: 'outages at outages.org'
Subject:

Hi,

I am new to this list.   Currently having latency issues with our internet connection.

We are a Windstream customer in Northeastern Ohio.   I am unable to get through to Windstream's support.

Anyone hear of any issues that might be causing this?

Thanks

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