[outages] Verizon Business DSL Blip?

[virendra rode]

Hi,

On 11/28/2012 11:53 AM, Mark D. Nagel wrote:
> On 11/28/2012 11:31 AM, virendra rode wrote:
>> Just received a call from one of my customer located in Cerritos, CA
>> reporting poor network performance and intermittent DNS issue off
>> their Verizon Business DSL connection. Just when I jumped on I noticed
>> packet loss in both direction off VZ and in about a few minutes into
>> troubleshooting the issue cleared up. Of btw, their secondary link to
>> XO was ok.
>>
>> Did anyone notice any issue on verizon side in southern california
>> region? Operations is calling in to follow up but just wanted to reach
>> out to see if anyone experienced any weirdness off VZ.
>>
>
> We have been seeing indications of a faulty channel group member (or
> similar).  Symptoms are that we can ping the DSL IP from about 70-80% of
> places attempted from.  The root problem we'd been tracking cleared a
> short time ago, so we think the problem has been resolved.  Getting
> someone on a DSL support line to analyze beyond the flashy lights can be
> problematic, though.
>
> Mark
>
-------------------------
Just heard that there's a piece of equipment down in Murrieta, CA 
causing no route issue.  Sev 1 ticket on it.


regards,
/virendra