[outages] Verizon Business DSL Blip?

[Mark D. Nagel]

On 11/28/2012 11:31 AM, virendra rode wrote:
> Just received a call from one of my customer located in Cerritos, CA
> reporting poor network performance and intermittent DNS issue off
> their Verizon Business DSL connection. Just when I jumped on I noticed
> packet loss in both direction off VZ and in about a few minutes into
> troubleshooting the issue cleared up. Of btw, their secondary link to
> XO was ok.
>
> Did anyone notice any issue on verizon side in southern california
> region? Operations is calling in to follow up but just wanted to reach
> out to see if anyone experienced any weirdness off VZ.
>

We have been seeing indications of a faulty channel group member (or
similar).  Symptoms are that we can ping the DSL IP from about 70-80% of
places attempted from.  The root problem we'd been tracking cleared a
short time ago, so we think the problem has been resolved.  Getting
someone on a DSL support line to analyze beyond the flashy lights can be
problematic, though.

Mark

-- 
Mark D. Nagel, CCIE #3177 <mnagel at willingminds.com>
Principal Consultant, Willing Minds LLC (http://www.willingminds.com)
cell: 949-279-5817, desk: 714-495-4001, fax: 714-646-8277

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