[outages] clear.com website/authentication outage

Chris Munns chrismunns at gmail.com
Fri Oct 5 15:20:20 EDT 2012


I got one of these emails(we can't bill you and have turned off your
service), and I am an ex-customer( by over a year and half). I got through
to the customer support line, and they mention that a large number of
emails were sent out by mistake, and that there shouldn't be anything wrong
with your account.

On Fri, Oct 5, 2012 at 3:11 PM, Kevin Day <toasty at dragondata.com> wrote:

>
> http://www.clear.com has been down for at least the last hour. They've
> also sent two emails during the last hour that my service with them has
> been disconnected due to a billing problem (they recently charged me,
> seemed to go through okay). One already connected device is still working
> okay, but my other device hangs trying to authenticate.
>
> If you're using Clear for connectivity, i'd suggest not disconnecting
> until they get this worked out. :)
>
>
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