[outages] Windstream Outage Affecting Ohio?

[Russell Goings]

At around 17:00 EDT our long distance came back up for both our Chicago
office and our Aurora office.  The call quality was at best 4 X 4 with some
echo and just a little muddy.  I expect that will improve and will check
things tomorrow morning.
   I am pleased with the level of information I was able to find on this
list as our friends at Windstream appeared to be just a little busy during
this time.  I am well aware of how little I like management  asking me
"How's it going" every few seconds (or so it seems) when things are broken
and I know I can be just a little short on real info at those times.

Russell Goings
Sysadmin - Feld Entertainment, Inc.


On Wed, Oct 24, 2012 at 4:54 PM, Mitch <mitpatterson at gmail.com> wrote:

> Our T1 in Appleton WI has come back online as well.
>
> On Wed, Oct 24, 2012 at 4:41 PM, Joe Ghammashi (IBF)
> <jghammashi at norse.com> wrote:
> >
> > Looks like we are coming back online here in Columbus, OH.  I’ve been
> able to places and receive test calls in the last 30 minutes.
> >
> >
> >
> > Joe Ghammashi
> >
> > +1.614.421.5294
> > norse.com
> >
> > P Please think before printing this email
> >
> >
> >
> >
> >
> >
> >
> > From: outages-bounces at outages.org [mailto:outages-bounces at outages.org]
> On Behalf Of Russell Goings
> > Sent: Wednesday, October 24, 2012 3:59 PM
> >
> >
> > To: outages at outages.org
> > Subject: Re: [outages] Windstream Outage Affecting Ohio?
> >
> >
> >
> > Just did some testing from a PRI in our Downtown Chicago office and the
> call connects however there is no audio.  This is also affecting a larger
> office in Aurora, IL.  We hare not hearing anything like an ETR from our
> contacts (mostly in the business side of Windstream), just the unhappiness
> that goes with a major outage.
> >
> > On Wed, Oct 24, 2012 at 3:32 PM, bernie listsub <
> bernie.listsub at landmark.coop> wrote:
> >
> > Just got word from some higher-ups in Windstream that the Voice issue is
> supposedly on track for resolution around 15:00 CDT.
> >
> > Consider me hopeful, yet highly skeptical.
> >
> >
> > ================================
> > Nick “Bernie” Bernhardt
> >  (608) 819-3153
> > nick.bernhardt at landmark.coop
> > ================================
> > “We are a COOPERATIVE business dedicated to providing rural and urban
> customers with the HIGHEST QUALITY products and services.  We will enhance
> our producers’ profitability, EXCEED customer expectations and keep our
> cooperative financially STRONG.”
> >
> >
> >
> >
> >
> >
> > -----Original Message-----
> > From: outages-bounces at outages.org [mailto:outages-bounces at outages.org]
> On Behalf Of Joe Ghammashi (IBF)
> > Sent: Wednesday, October 24, 2012 02:10 PM
> > To: 'outages at outages.org'
> > Subject: Re: [outages] Windstream Outage Affecting Ohio?
> >
> > An engineer from Windstream has confirmed that our outage in Columbus,
> OH is also related to the larger outage affecting the upper mid-west region.
> >
> >
> >
> > Joe Ghammashi
> > +1.614.421.5294
> > norse.com
> >
> >
> >
> > P Please think before printing this email
> >
> >
> >
> >
> > -----Original Message-----
> > From: Joe Ghammashi (IBF)
> > Sent: Wednesday, October 24, 2012 1:44 PM
> > To: 'outages at outages.org'
> > Subject: Windstream Outage Affecting Ohio?
> >
> > We out experiencing the following issues at our Columbus, OH facility:
> >
> > Inbound Long-Distance and Local Calls - Calls are either routed to the
> wrong business, ring busy, or the call is completed with no audio at either
> end.
> >
> > Outbound Long-Distance Calls - Calls seem to complete but no audio is
> heard on either end.
> >
> > While these symptoms sound similar to reports from WI and MI, the
> Windstream rep we spoke with was not sure if the cut fiber was affecting OH
> as well so a ticket was opened.
> >
> >
> > Joe Ghammashi
> > Manager, NDS Infrastructure
> >
> > Norse Dairy Systems
> > 1740 Joyce Avenue
> > Columbus, Ohio 43219
> > United States of America
> > Work: +1.614.421.5294
> > Fax: +1.614.421.5494
> > Email: jghammashi at norse.com
> >
> >
> >
> >
> >
> >
> >
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