[outages] capitalone.com

Schiller, Heather A heather.schiller at verizon.com
Wed Oct 17 13:23:06 EDT 2012


Traceroute and ping are unreliable for up/down status or troubleshooting, as UDP and ICMP are often filtered.

--Heather
________________________________
From: outages-bounces at outages.org [mailto:outages-bounces at outages.org] On Behalf Of Grant Ridder
Sent: Wednesday, October 17, 2012 12:58 PM
To: chris
Cc: outages at outages.org
Subject: Re: [outages] capitalone.com

Down from a TWTC circuit in Milwaukee, wi also.  The 7th hop is different even though the computers are on the same outbound circuit.

WIndows:
Tracing route to capitalone.com<http://capitalone.com> [208.80.48.112]
over a maximum of 30 hops:

  1     1 ms    <1 ms    <1 ms  x.x.x.x
  2     1 ms    <1 ms    <1 ms  x.x.x.x
  3     1 ms     1 ms     1 ms  x.x.x.x
  4     1 ms     1 ms     1 ms  x.x.x.x
  5     7 ms     1 ms     1 ms  esc033.escriptconnect.com<http://esc033.escriptconnect.com> [64.132.85.33]
  6     4 ms     4 ms     4 ms  chi2-pr1-xe-2-3-0-0.us.twtelecom.net<http://chi2-pr1-xe-2-3-0-0.us.twtelecom.net> [66.192.250.154]
  7     5 ms     4 ms     4 ms  12.249.183.5
  8     8 ms     6 ms     5 ms  cr1.cgcil.ip.att.net<http://cr1.cgcil.ip.att.net> [12.122.133.198]
  9     4 ms     5 ms     6 ms  12.122.80.113
 10     *        *        *     Request timed out.
 11     *        *        *     Request timed out.
 12     *        *        *     Request timed out.
 13     *        *        *     Request timed out.
 14     *        *        *     Request timed out.
 15     *        *        *     Request timed out.
 16   102 ms   203 ms   207 ms  12.90.2.6
 17     *        *        *     Request timed out.
 18     *        *        *     Request timed out.
 19     *        *        *     Request timed out.

[etc...]


Linux:
traceroute to capitalone.com<http://capitalone.com> (208.80.48.112), 30 hops max, 60 byte packets
 1  x.x.x.x (x.x.x.x)  0.946 ms  0.690 ms  3.195 ms
 2  x.x.x.x (x.x.x.x)  3.024 ms  2.792 ms  2.624 ms
 3  x.x.x.x (x.x.x.x)  2.424 ms  2.282 ms  2.124 ms
 4  esc033.escriptconnect.com<http://esc033.escriptconnect.com> (64.132.85.33)  4.713 ms  4.550 ms  4.382 ms
 5  chi2-pr1-xe-2-3-0-0.us.twtelecom.net<http://chi2-pr1-xe-2-3-0-0.us.twtelecom.net> (66.192.250.154)  12.795 ms  13.176 ms  13.007 ms
 6  12.249.183.5 (12.249.183.5)  4.636 ms  4.543 ms  4.509 ms
 7  cr2.cgcil.ip.att.net<http://cr2.cgcil.ip.att.net> (12.122.132.214)  7.285 ms cr1.cgcil.ip.att.net<http://cr1.cgcil.ip.att.net> (12.122.133.198)  5.742 ms cr2.cgcil.ip.att.net<http://cr2.cgcil.ip.att.net> (12.122.132.214)  5.582 ms
 8  12.122.80.77 (12.122.80.77)  4.901 ms  5.131 ms 12.122.80.113 (12.122.80.113)  5.012 ms
 9  * * *
10  * * *
[etc...]


-Grant

On Wed, Oct 17, 2012 at 11:44 AM, chris <tknchris at gmail.com<mailto:tknchris at gmail.com>> wrote:
I have had a few clients point out that capitalone.com<http://capitalone.com> appears to be down

DNS resolved to 208.80.48.112<tel:208.80.48.112> on affected clients on comcast in the northeast

chris

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