[outages] Chase.com not responding

abe user abused at citynet.net
Wed Sep 19 20:19:58 EDT 2012


Access is still intermittent from Dayton, OH.  Only information I've 
found on the issue thus far:

JPMorgan Chase spokesman Patrick Linehan said, "We're experiencing 
intermittent issues with Chase.com. We apologize for any inconvenience 
and are working to restore full connectivity.

http://money.msn.com/business-news/article.aspx?feed=OBR&date=20120919&id=15576876


On 09/19/2012 01:22 PM, Ben Bartsch wrote:
> I spoke too soon.  sometimes it loads, but won't when you refresh.  
> definitely having issues.
>
> On Wed, Sep 19, 2012 at 12:13 PM, Grant Ridder 
> <shortdudey123 at gmail.com <mailto:shortdudey123 at gmail.com>> wrote:
>
>     Also not accessible from a VPS i have in Germany, however i can
>     resolve chase.com <http://chase.com> via DNS.
>
>
>     On Wed, Sep 19, 2012 at 12:06 PM, Ben Bartsch
>     <uwcableguy at gmail.com <mailto:uwcableguy at gmail.com>> wrote:
>
>         it is now loading from Baton Rouge, LA
>
>
>         On Wed, Sep 19, 2012 at 11:57 AM, Otis L. Surratt, Jr.
>         <otis at ocosa.com <mailto:otis at ocosa.com>> wrote:
>
>             I agree. Their Android Mobile App still works as well.
>
>             Otis
>
>
>             From: outages-bounces at outages.org
>             <mailto:outages-bounces at outages.org>
>             [mailto:outages-bounces at outages.org
>             <mailto:outages-bounces at outages.org>] On Behalf Of Thomas
>             Mackintosh Jr
>             Sent: Wednesday, September 19, 2012 11:50 AM
>             To: outages at outages.org <mailto:outages at outages.org>
>             Subject: Re: [outages] Chase.com not responding
>
>             Don't think it's quite that simple -- their account
>             management page (chaseonline.chase.com
>             <http://chaseonline.chase.com>) is on the same subnet and
>             is reachable. Seems to be isolated to the homepage.
>
>             Tom
>             On Sep 19, 2012, at 12:43 PM, "Frank Bulk"
>             <frnkblk at iname.com <mailto:frnkblk at iname.com>> wrote:
>
>
>             I can't even resolve www.chase.com
>             <http://www.chase.com> - looks like the DNS servers for
>             chase.com <http://chase.com> are all located in
>             159.53.0.0/16 <http://159.53.0.0/16> (which belongs to JP
>             Morgan Chase)
>
>             ns1.jpmorganchase.com
>             <http://ns1.jpmorganchase.com> 159.53.46.53
>             ns2.jpmorganchase.com
>             <http://ns2.jpmorganchase.com> 159.53.78.53
>             ns05.jpmorganchase.com
>             <http://ns05.jpmorganchase.com> 159.53.110.152
>             ns06.jpmorganchase.com
>             <http://ns06.jpmorganchase.com> 159.53.110.153
>
>             Hint: don't put all your DNS servers in your AS or
>             infrastructure.
>
>             Frank
>
>             From: outages-bounces at outages.org
>             <mailto:outages-bounces at outages.org>
>             [mailto:outages-bounces at outages.org
>             <mailto:outages-bounces at outages.org>] On Behalf Of Jake Mertel
>             Sent: Wednesday, September 19, 2012 11:32 AM
>             To: 'Josh Luthman'; outages at outages.org
>             <mailto:outages at outages.org>
>             Subject: Re: [outages] Chase.com not responding
>
>             I can confirm their site  is unreachable from my site as
>             well. Seems to be stopping at their network edge. Trace in
>             case anyone is interested:
>
>             Microsoft Windows [Version 6.1.7601]
>             Copyright (c) 2009 Microsoft Corporation. All rights reserved.
>
>             C:\Users\jake>tracert chase.com <http://chase.com>
>
>             Tracing route to chase.com <http://chase.com> [159.53.62.93]
>             over a maximum of 30 hops:
>
>               1    <1 ms    <1 ms    13 ms v403.lax.ubiquity.io
>             <http://v403.lax.ubiquity.io> [72.37.224.129]
>               2     1 ms     1 ms     4 ms
>             xe-1-0-3.ar1.lax2.us.nlayer.net
>             <http://xe-1-0-3.ar1.lax2.us.nlayer.net> [69.31.127.45]
>               3    <1 ms    <1 ms    <1 ms
>             ae1-60g.cr1.lax1.us.nlayer.net
>             <http://ae1-60g.cr1.lax1.us.nlayer.net> [69.31.127.129]
>              4     3 ms     1 ms     1 ms
>             ae1-50g.ar1.lax1.us.nlayer.net
>             <http://ae1-50g.ar1.lax1.us.nlayer.net> [69.31.127.138]
>               5    <1 ms    <1 ms    <1 ms
>             TenGigE0-3-4-0.GW4.LAX15.ALTER.NET
>             <http://TenGigE0-3-4-0.GW4.LAX15.ALTER.NET> [152.179.21.1
>               6     8 ms    26 ms    29 ms
>             0.ge-6-0-0.XL4.LAX15.ALTER.NET
>             <http://0.ge-6-0-0.XL4.LAX15.ALTER.NET> [152.63.112.78]
>               7    67 ms    67 ms    67 ms
>             0.xe-11-1-1.XL4.NYC1.ALTER.NET
>             <http://0.xe-11-1-1.XL4.NYC1.ALTER.NET> [152.63.10.101]
>               8    67 ms   103 ms    68 ms
>             0.xe-9-3-0.GW13.NYC1.ALTER.NET
>             <http://0.xe-9-3-0.GW13.NYC1.ALTER.NET> [152.63.5.5]
>               9    70 ms    70 ms    70 ms
>             jpmchase-gw.customer.alter.net
>             <http://jpmchase-gw.customer.alter.net> [157.130.250.190]
>             10     *        *        *     Request timed out.
>             11
>
>
>             From: outages-bounces at outages.org
>             <mailto:outages-bounces at outages.org> [mailto:outages-bounces at outages.org
>             <mailto:outages-bounces at outages.org>] On Behalf Of Josh
>             Luthman
>             Sent: Wednesday, September 19, 2012 9:25 AM
>             To: outages at outages.org <mailto:outages at outages.org>
>             Subject: [outages] Chase.com not responding
>
>             Doesn't work for me near Dayton, OH or isup.me
>             <http://isup.me>
>
>             http://www.downforeveryoneorjustme.com/chase.com
>
>             The home page worked not more than 10 minutes ago...
>
>             Josh Luthman
>             Office: 937-552-2340 <tel:937-552-2340>
>             Direct: 937-552-2343 <tel:937-552-2343>
>             1100 Wayne St
>             Suite 1337
>             Troy, OH 45373
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