[outages] Chase.com not responding

Stefan netfortius at gmail.com
Thu Sep 20 08:32:23 EDT 2012


Still down (http://www.downforeveryoneorjustme.com/www.chase.com =>
It's not just you! http://www.chase.com looks down from here).

But this is no surprise, so I am really not sure why this is a network
[outages] subject. Chase's systems are notorious for failing, for days
in a row, every few months.

***Stefan


On Wed, Sep 19, 2012 at 7:19 PM, abe user <abused at citynet.net> wrote:
>
> Access is still intermittent from Dayton, OH.  Only information I've found
> on the issue thus far:
>
> JPMorgan Chase spokesman Patrick Linehan said, "We're experiencing
> intermittent issues with Chase.com. We apologize for any inconvenience and
> are working to restore full connectivity.
>
> http://money.msn.com/business-news/article.aspx?feed=OBR&date=20120919&id=15576876
>
>
>
> On 09/19/2012 01:22 PM, Ben Bartsch wrote:
>
> I spoke too soon.  sometimes it loads, but won't when you refresh.
> definitely having issues.
>
> On Wed, Sep 19, 2012 at 12:13 PM, Grant Ridder <shortdudey123 at gmail.com>
> wrote:
>>
>> Also not accessible from a VPS i have in Germany, however i can resolve
>> chase.com via DNS.
>>
>>
>> On Wed, Sep 19, 2012 at 12:06 PM, Ben Bartsch <uwcableguy at gmail.com>
>> wrote:
>>>
>>> it is now loading from Baton Rouge, LA
>>>
>>>
>>> On Wed, Sep 19, 2012 at 11:57 AM, Otis L. Surratt, Jr. <otis at ocosa.com>
>>> wrote:
>>>>
>>>> I agree. Their Android Mobile App still works as well.
>>>>
>>>> Otis
>>>>
>>>>
>>>> From: outages-bounces at outages.org [mailto:outages-bounces at outages.org]
>>>> On Behalf Of Thomas Mackintosh Jr
>>>> Sent: Wednesday, September 19, 2012 11:50 AM
>>>> To: outages at outages.org
>>>> Subject: Re: [outages] Chase.com not responding
>>>>
>>>> Don't think it's quite that simple -- their account management page
>>>> (chaseonline.chase.com) is on the same subnet and is reachable. Seems to be
>>>> isolated to the homepage.
>>>>
>>>> Tom
>>>> On Sep 19, 2012, at 12:43 PM, "Frank Bulk" <frnkblk at iname.com> wrote:
>>>>
>>>>
>>>> I can't even resolve www.chase.com - looks like the DNS servers for
>>>> chase.com are all located in 159.53.0.0/16 (which belongs to JP Morgan
>>>> Chase)
>>>>
>>>>     ns1.jpmorganchase.com 159.53.46.53
>>>>     ns2.jpmorganchase.com 159.53.78.53
>>>>     ns05.jpmorganchase.com 159.53.110.152
>>>>     ns06.jpmorganchase.com 159.53.110.153
>>>>
>>>> Hint: don't put all your DNS servers in your AS or infrastructure.
>>>>
>>>> Frank
>>>>
>>>> From: outages-bounces at outages.org [mailto:outages-bounces at outages.org]
>>>> On Behalf Of Jake Mertel
>>>> Sent: Wednesday, September 19, 2012 11:32 AM
>>>> To: 'Josh Luthman'; outages at outages.org
>>>> Subject: Re: [outages] Chase.com not responding
>>>>
>>>> I can confirm their site  is unreachable from my site as well. Seems to
>>>> be stopping at their network edge. Trace in case anyone is interested:
>>>>
>>>> Microsoft Windows [Version 6.1.7601]
>>>> Copyright (c) 2009 Microsoft Corporation.  All rights reserved.
>>>>
>>>> C:\Users\jake>tracert chase.com
>>>>
>>>> Tracing route to chase.com [159.53.62.93]
>>>> over a maximum of 30 hops:
>>>>
>>>>   1    <1 ms    <1 ms    13 ms  v403.lax.ubiquity.io [72.37.224.129]
>>>>   2     1 ms     1 ms     4 ms  xe-1-0-3.ar1.lax2.us.nlayer.net
>>>> [69.31.127.45]
>>>>   3    <1 ms    <1 ms    <1 ms  ae1-60g.cr1.lax1.us.nlayer.net
>>>> [69.31.127.129]
>>>>  4     3 ms     1 ms     1 ms  ae1-50g.ar1.lax1.us.nlayer.net
>>>> [69.31.127.138]
>>>>   5    <1 ms    <1 ms    <1 ms  TenGigE0-3-4-0.GW4.LAX15.ALTER.NET
>>>> [152.179.21.1
>>>>   6     8 ms    26 ms    29 ms  0.ge-6-0-0.XL4.LAX15.ALTER.NET
>>>> [152.63.112.78]
>>>>   7    67 ms    67 ms    67 ms  0.xe-11-1-1.XL4.NYC1.ALTER.NET
>>>> [152.63.10.101]
>>>>   8    67 ms   103 ms    68 ms  0.xe-9-3-0.GW13.NYC1.ALTER.NET
>>>> [152.63.5.5]
>>>>   9    70 ms    70 ms    70 ms  jpmchase-gw.customer.alter.net
>>>> [157.130.250.190]
>>>> 10     *        *        *     Request timed out.
>>>> 11
>>>>
>>>>
>>>> From: outages-bounces at outages.org [mailto:outages-bounces at outages.org]
>>>> On Behalf Of Josh Luthman
>>>> Sent: Wednesday, September 19, 2012 9:25 AM
>>>> To: outages at outages.org
>>>> Subject: [outages] Chase.com not responding
>>>>
>>>> Doesn't work for me near Dayton, OH or isup.me
>>>>
>>>> http://www.downforeveryoneorjustme.com/chase.com
>>>>
>>>> The home page worked not more than 10 minutes ago...
>>>>
>>>> Josh Luthman
>>>> Office: 937-552-2340
>>>> Direct: 937-552-2343
>>>> 1100 Wayne St
>>>> Suite 1337
>>>> Troy, OH 45373
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