[outages] Chase.com not responding

Andreas Welch a.welch at computer.org
Thu Sep 20 08:59:21 EDT 2012


I was able to access it earlier today, so apparently it's back down rather
than still broken.

On Thu, Sep 20, 2012 at 3:32 PM, Stefan <netfortius at gmail.com> wrote:

> Still down (http://www.downforeveryoneorjustme.com/www.chase.com =>
> It's not just you! http://www.chase.com looks down from here).
>
> But this is no surprise, so I am really not sure why this is a network
> [outages] subject. Chase's systems are notorious for failing, for days
> in a row, every few months.
>
> ***Stefan
>
>
> On Wed, Sep 19, 2012 at 7:19 PM, abe user <abused at citynet.net> wrote:
> >
> > Access is still intermittent from Dayton, OH.  Only information I've
> found
> > on the issue thus far:
> >
> > JPMorgan Chase spokesman Patrick Linehan said, "We're experiencing
> > intermittent issues with Chase.com. We apologize for any inconvenience
> and
> > are working to restore full connectivity.
> >
> >
> http://money.msn.com/business-news/article.aspx?feed=OBR&date=20120919&id=15576876
> >
> >
> >
> > On 09/19/2012 01:22 PM, Ben Bartsch wrote:
> >
> > I spoke too soon.  sometimes it loads, but won't when you refresh.
> > definitely having issues.
> >
> > On Wed, Sep 19, 2012 at 12:13 PM, Grant Ridder <shortdudey123 at gmail.com>
> > wrote:
> >>
> >> Also not accessible from a VPS i have in Germany, however i can resolve
> >> chase.com via DNS.
> >>
> >>
> >> On Wed, Sep 19, 2012 at 12:06 PM, Ben Bartsch <uwcableguy at gmail.com>
> >> wrote:
> >>>
> >>> it is now loading from Baton Rouge, LA
> >>>
> >>>
> >>> On Wed, Sep 19, 2012 at 11:57 AM, Otis L. Surratt, Jr. <otis at ocosa.com
> >
> >>> wrote:
> >>>>
> >>>> I agree. Their Android Mobile App still works as well.
> >>>>
> >>>> Otis
> >>>>
> >>>>
> >>>> From: outages-bounces at outages.org [mailto:outages-bounces at outages.org
> ]
> >>>> On Behalf Of Thomas Mackintosh Jr
> >>>> Sent: Wednesday, September 19, 2012 11:50 AM
> >>>> To: outages at outages.org
> >>>> Subject: Re: [outages] Chase.com not responding
> >>>>
> >>>> Don't think it's quite that simple -- their account management page
> >>>> (chaseonline.chase.com) is on the same subnet and is reachable.
> Seems to be
> >>>> isolated to the homepage.
> >>>>
> >>>> Tom
> >>>> On Sep 19, 2012, at 12:43 PM, "Frank Bulk" <frnkblk at iname.com> wrote:
> >>>>
> >>>>
> >>>> I can't even resolve www.chase.com - looks like the DNS servers for
> >>>> chase.com are all located in 159.53.0.0/16 (which belongs to JP
> Morgan
> >>>> Chase)
> >>>>
> >>>>     ns1.jpmorganchase.com 159.53.46.53
> >>>>     ns2.jpmorganchase.com 159.53.78.53
> >>>>     ns05.jpmorganchase.com 159.53.110.152
> >>>>     ns06.jpmorganchase.com 159.53.110.153
> >>>>
> >>>> Hint: don't put all your DNS servers in your AS or infrastructure.
> >>>>
> >>>> Frank
> >>>>
> >>>> From: outages-bounces at outages.org [mailto:outages-bounces at outages.org
> ]
> >>>> On Behalf Of Jake Mertel
> >>>> Sent: Wednesday, September 19, 2012 11:32 AM
> >>>> To: 'Josh Luthman'; outages at outages.org
> >>>> Subject: Re: [outages] Chase.com not responding
> >>>>
> >>>> I can confirm their site  is unreachable from my site as well. Seems
> to
> >>>> be stopping at their network edge. Trace in case anyone is interested:
> >>>>
> >>>> Microsoft Windows [Version 6.1.7601]
> >>>> Copyright (c) 2009 Microsoft Corporation.  All rights reserved.
> >>>>
> >>>> C:\Users\jake>tracert chase.com
> >>>>
> >>>> Tracing route to chase.com [159.53.62.93]
> >>>> over a maximum of 30 hops:
> >>>>
> >>>>   1    <1 ms    <1 ms    13 ms  v403.lax.ubiquity.io [72.37.224.129]
> >>>>   2     1 ms     1 ms     4 ms  xe-1-0-3.ar1.lax2.us.nlayer.net
> >>>> [69.31.127.45]
> >>>>   3    <1 ms    <1 ms    <1 ms  ae1-60g.cr1.lax1.us.nlayer.net
> >>>> [69.31.127.129]
> >>>>  4     3 ms     1 ms     1 ms  ae1-50g.ar1.lax1.us.nlayer.net
> >>>> [69.31.127.138]
> >>>>   5    <1 ms    <1 ms    <1 ms  TenGigE0-3-4-0.GW4.LAX15.ALTER.NET
> >>>> [152.179.21.1
> >>>>   6     8 ms    26 ms    29 ms  0.ge-6-0-0.XL4.LAX15.ALTER.NET
> >>>> [152.63.112.78]
> >>>>   7    67 ms    67 ms    67 ms  0.xe-11-1-1.XL4.NYC1.ALTER.NET
> >>>> [152.63.10.101]
> >>>>   8    67 ms   103 ms    68 ms  0.xe-9-3-0.GW13.NYC1.ALTER.NET
> >>>> [152.63.5.5]
> >>>>   9    70 ms    70 ms    70 ms  jpmchase-gw.customer.alter.net
> >>>> [157.130.250.190]
> >>>> 10     *        *        *     Request timed out.
> >>>> 11
> >>>>
> >>>>
> >>>> From: outages-bounces at outages.org [mailto:outages-bounces at outages.org
> ]
> >>>> On Behalf Of Josh Luthman
> >>>> Sent: Wednesday, September 19, 2012 9:25 AM
> >>>> To: outages at outages.org
> >>>> Subject: [outages] Chase.com not responding
> >>>>
> >>>> Doesn't work for me near Dayton, OH or isup.me
> >>>>
> >>>> http://www.downforeveryoneorjustme.com/chase.com
> >>>>
> >>>> The home page worked not more than 10 minutes ago...
> >>>>
> >>>> Josh Luthman
> >>>> Office: 937-552-2340
> >>>> Direct: 937-552-2343
> >>>> 1100 Wayne St
> >>>> Suite 1337
> >>>> Troy, OH 45373
> >>>> _______________________________________________
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> >>>>
> >>>>
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> >>>
> >>>
> >>>
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> >>
> >
> >
> >
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