[outages] Verizon DNS Outage

[Network Operations]

Additionally, their main support number is playing the follow automated message:
"As of 15:27 PM, remediation cleared the events causing query failures to our authoritative DNS servers"

No reason given, and their support staff will not give out any answers other than there was a "domain outage".  So, there was something, but there is no reason as to what it was.


-----Original Message-----
From: Stephane Bortzmeyer [mailto:bortzmeyer at nic.fr] 
Sent: Thursday, April 18, 2013 5:30 PM
To: Network Operations
Cc: outages at outages.org
Subject: Re: [outages] Verizon DNS Outage

On Thu, Apr 18, 2013 at 07:31:57PM +0000,  Network Operations <NetworkOperations at etsms.com> wrote  a message of 8 lines which said:

> Having issues with Verizon DNS Servers.

It is very vague: could you produce at least a dig's output? We do not know if you talk about their resolvers or about the authoritative name servers for verizon.com.

verizon.com appears to works fine (served by Akamai DNS service).