[outages] bandwidth.com voip outage

[Chris Stone]

Update from bandwidth.com on our ticket and this issue:

=====================================================================================
*Jan 18 11:15 am (EST):*

Hi Chris,

We are reviewing our network. Assigning ticket to our Tier2 Team for 
assistance and they will keep you updated as information becomes available.


*Jan 18 11:18 am (EST):*

We have confirmed with engineering that they are currently reviewing the 
network. I have no additional details at this time, however updates will be 
provided as they become available.


*Jan 18 11:31 am (EST):*

Good Day,

Our engineering group has confirmed that service has been retored to the 
network and calls are normalizing.

We are continuing to monitor progress, and will continue to provide updates 
as they become available.

=====================================================================================


Our calls now seem to all be completing, but still seeing some packetloss 
and some of the audio is a bit choppy. Better, but service not fully 
restored at this point.


Chris

-- 

Chris Stone, MCSE
Vice President, CTO
AxisInternet, Inc.
http://www.axint.net
DSL, VoIP, hosting, email filtering, co-location, online backup & more
Phone: +1 303 592 2947 x302 (office) +1 303 570 6947 (cell)


****************************************************************
Authorized ScopTel IP PBX US Reseller - www.scopserv.com
The most complete and comprehensive GUI on the market for telephony
server management interface based on Voice over Internet Protocol (VoIP)
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