[outages] O1 Managed Modem Service down

Frank Bulk frnkblk at iname.com
Sat Jun 1 12:13:23 EDT 2013


There's an escalation sheet on their website:
https://docs.google.com/viewer?url=http%3A%2F%2Fwww.o1.com%2Fdocs%2Fwholesal
e_peer_escalation_20130329.pdf

Frank

-----Original Message-----
From: Outages [mailto:outages-bounces at outages.org] On Behalf Of Robert
Glover
Sent: Saturday, June 01, 2013 9:38 AM
To: outages at outages.org
Subject: [outages] O1 Managed Modem Service down

Good morning,

Started getting calls from end-users around 6am PDT complaining their
dial-up service is not working.

Appears to be affecting managed modems in Area Codes 530 & 916.  Calls
fail to "All Circuits are Busy".

Calls to O1's main support number (888-444-1111) also fail to "All
Circuits are Busy".

Anyone from O1 around?

-Robert
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