[outages] Lightower/Sidera - NYC

[SRonan at eexchange.com]

All of my circuits are back up, call and ask them to reroute your circuits.

Shane Ronan, Vice President – Technology Architect
State Street Global Exchange | 1230 Avenue of the Americas, 18th Fl | New York, NY 10020
P  (212) 259-3023    |  M (347) 413-4503
sronan at eexchange.com<mailto:sronan at eexchange.com>

From: Nick D'Attilo <ndattilo at rgts.com<mailto:ndattilo at rgts.com>>
Date: Thursday, November 7, 2013 at 10:24 AM
To: Shane Ronan <sronan at eexchange.com<mailto:sronan at eexchange.com>>, "jnavitsky at gmail.com<mailto:jnavitsky at gmail.com>" <jnavitsky at gmail.com<mailto:jnavitsky at gmail.com>>, "outages at outages.org<mailto:outages at outages.org>" <outages at outages.org<mailto:outages at outages.org>>
Subject: RE: [outages] Lightower/Sidera - NYC

Anyone else have any details? Our Sidera P2P’s are still having issues here in NYC

From: Outages [mailto:outages-bounces at outages.org] On Behalf Of SRonan at eexchange.com<mailto:SRonan at eexchange.com>
Sent: Thursday, November 07, 2013 9:40 AM
To: jnavitsky at gmail.com<mailto:jnavitsky at gmail.com>; outages at outages.org<mailto:outages at outages.org>
Subject: Re: [outages] Lightower/Sidera - NYC

Likely related to the fiber cut they experienced on their network earlier this week which they routed around.

Shane Ronan, Vice President – Technology Architect
State Street Global Exchange | 1230 Avenue of the Americas, 18th Fl | New York, NY 10020
P  (212) 259-3023    |  M (347) 413-4503
sronan at eexchange.com<mailto:sronan at eexchange.com>

From: Jayson Navitsky <jnavitsky at gmail.com<mailto:jnavitsky at gmail.com>>
Date: Thursday, November 7, 2013 at 6:55 AM
To: "outages at outages.org<mailto:outages at outages.org>" <outages at outages.org<mailto:outages at outages.org>>
Subject: [outages] Lightower/Sidera - NYC

Anyone else seeing any issues in NYC with Lightower/Sidera?  Starting around 6:05AM (EST) we saw heavy packet loss across their network (from Sidera legacy) and some of our point to points bounce. The P to P's have some what stabilized (though we've seen a couple more bounces since then) the IP side of things have been pretty much unusable (we shut our session down.)  It also looks like their phone system is having a problem - calls into them seem to drop after trying to connect to the NOC - which I'm sure is pretty busy.
-Jayson

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